- Pearl Interactive Network (Topeka, KS)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- Mass Markets (Wichita, KS)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance,… more
- Mass Markets (Wichita, KS)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
- Mass Markets (Wichita, KS)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the...the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience with a track… more
- Teleperformance USA (KS)
- …** + **Empathy ** + **Knowledge ** + **TP Processes (for internal only) ** + ** Call Center Acumen ** + ** Supervisor Role Understanding** + **Technology ** + ... work experience** + **Two to three years of contact center management experience.** + **Currently a supervisor ...Excel functions ** + **Minimum of two years of call center management experience.** + **Experience managing… more
- Teleperformance USA (KS)
- …**Self-Management** + **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + ** Supervisor Role Understanding** + ... **Technology** + **Microsoft Office** + **Problem Solving** + **Problem Solving & Critical Thinking** + **Analytical Thinking** + **Interpersonal Skills** + **Assertive Communication** + **Active Listening** + **Leadership Skills ** + **Feedback** +… more
- Mass Markets (Wichita, KS)
- …focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to support inbound customer service, help desk, and ... and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (PART-TIME) We are looking for call center representatives to support inbound and outbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER JOB OPENINGS (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment.… more
- Mass Markets (Wichita, KS)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role, you will ... + Escalate complex issues to the appropriate department or supervisor as needed. + Provide follow-up communication to ensure...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Mass Markets (Wichita, KS)
- …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of...possess the below qualities. + Minimum of 3-years total call center experience or 1-year call… more