- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (KS)
- …industry. We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Wichita, KS)
- …and the health of the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and...submissions. + Drive revenue and profitability growth within the call center . + Analyze team … more
- Mass Markets (Wichita, KS)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... The Call Center Sales Manager oversees all aspects of our call center team . As a sales manager, you will ensure an exceptional customer experience… more
- Mass Markets (Wichita, KS)
- …a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and ... and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center...review and submission + Track and analyze individual and team performance, addressing both strengths and areas for improvement… more
- Mass Markets (Wichita, KS)
- …to ensure accuracy. + Drive revenue and profitability growth within the call center . + Track and analyze team and individual performance to identify trends ... with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for...adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... for you to start your career with our growing team , and with our industry-leading training, you are sure...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …+ Excellent interpersonal and communication skills to effectively lead and engage team members. + Proficiency in using contact center software and analytics ... business services companies in the USA, with a strong call center footprint and operations that extend...expanding, industry-leading organization. We are looking for aBilingual Supervisorto lead and manage the team supporting the… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... , ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- GAP Solutions Inc (Topeka, KS)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contract compliance, managing overall program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The… more
- Learning Care Group (Wichita, KS)
- Daycare Center Lead Teacher: West Maple Share by...growth of the preschool children in your class. + Call the shots! Take the lead on classroom ... on Facebook + Careers + Search Jobs + Daycare Center Lead Teacher: West Maple Apply +...serve every day, as well as for our dedicated team members. Our people are our best asset. We… more
- Kyndryl (Topeka, KS)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Ryder System (Topeka, KS)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Navient (Topeka, KS)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
- Mass Markets (Wichita, KS)
- …the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... lead the QA function in our BPO contact center . You will be responsible for ensuring service quality,...a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the QA team in monitoring and… more
- General Motors (Kansas City, KS)
- …promote health and well-being. **What You'll Do:** + Supervision of Day-to-Day Health Center operations + Lead and Develop Direct Reports + Promote communication ... location on a full-time basis. **The Role:** The Health Center Supervisor is responsible for direct management of nursing...technology, ingenuity and harnessing the creativity of our diverse team . Join us to help lead the… more
- Wolf Creek Nuclear Operating Corporation (Burlington, KS)
- *JOB TITLE:*Sr Mgr District Service Center *REQUISITION*: DIS00V0 *DEPARTMENT*: Distribution Operations - Wichita Operations Center (Toben) *LOCATION:*Wichita, ... reasonable distance (Ex: 30 miles) from the Wichita Operations Center to ensure timely response for operational needs. *Summary...process for the Wichita Distribution group. * Acts as on- call duty manager for after-hours issues in Wichita. *… more