- Mass Markets (Wichita, KS)
- …+ Manage hiring, onboarding, coaching, and, when necessary, terminations. + Serve as a subject matter expert on client-specific operations. + Manage remote ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Wichita, KS)
- …+ Support hiring, onboarding, and disciplinary actions as needed. + Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE ... and able to report to one of our physical contact center locations. To be considered for...and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I… more
- Mass Markets (Wichita, KS)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Mass Markets (Wichita, KS)
- …+ Manage hiring, coaching, and, when necessary, termination of staff. + Serve as a subject matter expert on client-specific operations. + Manage remote team ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Mass Markets (Wichita, KS)
- …coaching, and termination processes for call center staff + Serve as a subject matter expert on client-specific operations + Manage remote employees as ... This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses,… more
- Veterans Affairs, Veterans Health Administration (Wichita, KS)
- …Pharmacy. The incumbent is expected to accomplish higher-level duties by serving as the subject matter expert and key resource in the day-to-day technician ... Substance Technician, Procurement Technician, and the Outpatient Pharmacy Technician Supervisor . The higher-level duties consist of significant scope, complexity and… more