- The Hertz Corporation (Topeka, KS)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (KS)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - KC-LENEXA, KS Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Topeka, KS)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- JB Hunt Transport (Kansas City, KS)
- … Customer Service/Account Manager , Sales **Job Opening ID:** 00609394 Customer Experience Representative - ICS (Open) **_"This job description has been ... **Job Title:** Customer Experience Representative - ICS **Department:** Customer Service & Contact Center Operations **Country:** United States of America… more
- Nordstrom (Overland Park, KS)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Coinbase (Topeka, KS)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Topeka, KS)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Wolf Creek Nuclear Operating Corporation (Burlington, KS)
- …solve complex consumer and business problems in a way that advances the digital customer experience . The Digital Product Manager is responsible for ... *Job Description* *JOB TITLE:*Digital Product Manager *REQUISITION ID:*PUB000R *DEPARTMENT:*Digital Energy Engagement - Topeka...and existing digital products to increase adoption, enhance the customer experience , and exceed goals. * Leads… more
- Amazon (Wichita, KS)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Textron (Wichita, KS)
- ** Customer Service Manager ** Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft ... beginning day one\. Your success is our success\. **Description** **JOB SUMMARY:** The Customer Service Manager \(CSM\) serves as main point of contact with… more
- Vestis Services (Salina, KS)
- …identity. Vestis operates from over 200 locations nationwide. **Overview:** The Customer Service/Route Manager has responsibility of an assigned service ... in your territory + Reports directly to a Service Manager or where a Sr. Customer Service.... + Two years of service and route-based industry experience , with proven track record for growing customer… more
- Capital One (Topeka, KS)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Baxter Springs, KS)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Humana (Topeka, KS)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Capital One (Topeka, KS)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Olathe, KS)
- ** Customer Accounts Manager ** The salary range for this role is $14.50 to $15.25 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Topeka, KS)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Topeka, KS)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Mass Markets (Wichita, KS)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Cornerstone onDemand (Wichita, KS)
- Cornerstone is seeking an agile, results driven professional to serve as ** Manager , Customer Success** . This role will report to the AMER Customer Success ... and outcomes, leading to renewals, expansion, and advocacy. The Manager , Customer Success will work cross functionally...and Customer Success + 4+ years of Customer Success experience + Experience … more