- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- R1 RCM (Wichita, KS)
- …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
- Textron (Wichita, KS)
- **Spring Co\-Op \- Quality Assurance Engineer \( Customer Quality \)** **Description** **JOB SUMMARY:** Support of quality improvements in products and ... as well as functional areas such as Supply Chain, Engineering, and Customer Service \. **JOB RESPONSIBILITIES:** + Develop and revise Quality systems and… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Mass Markets (Wichita, KS)
- …a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO ... contact center. You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key… more
- Kemin Industries (Lenexa, KS)
- Overview Hennessy Research Associates - a Kemin Company is hiring a Quality Assurance Specialist. Our Quality Assurance Specialists don't just sit behind ... desks - they're in the field collaborating with manufacturing, quality control, and regulatory teams to keep everything running smoothly. You'll handle batch… more
- Spirit AeroSystems (Wichita, KS)
- …assemblies and flight control surfaces. Responsibilities Location: Wichita, KS Duties + The Quality Assurance Inspector is responsible to the Chief Inspector in ... sign FAA Form 8130-3 and for the return to service of a completed unit + Communicate to the...the policies and procedures set forth within the Repair Station/ Quality Control Manual and airline customer requirements… more
- Cardinal Health (Topeka, KS)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Wichita, KS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Mass Markets (Wichita, KS)
- …Assurance , Training, IT, and Recruiting + Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...+ Monitor and improve call center metrics, productivity, and service quality + Foster a culture of… more
- CVS Health (Lenexa, KS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Topeka, KS)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Alkegen (Council Grove, KS)
- … Quality department and providing clear direction to drive world class customer service . Job Responsibilities: Job responsibilities and duties may include, ... + Work with all the plant teams to provide Quality Assurance guidance, expertise and leadership +...the NPI program to develop new products + Lead customer -driven audits + Prepare PPAP's as required by our… more
- dsm-firmenich (Tonganoxie, KS)
- …Supply Chain Management or another related field. + Minimum of 5 years of experience in quality management, Quality Assurance or a similar role in the food ... qualification for the site based on dsm-firmenich and specific customer requirements. + Support sites on quality ...indicators (KPIs) to measure supplier performance in terms of quality , delivery, and service . + Generate and… more
- Aaron's Inc (Kansas City, KS)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Datavant (Topeka, KS)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Topeka, KS)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Textron (Wichita, KS)
- …You'll work in a team environment provid ing crucial updates to the Customer Service Manager to help maintain positive relationships with customers\. As ... 5S method\) and coordinating Area Team Development events + Quality Assurance : Ensure work meets established... : Ensure work meets established policies, procedures, and quality standards to help maintain customer safety… more
- Mass Markets (Wichita, KS)
- …work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is preferred. This ... representatives + Responsible for coaching and developing reports on customer service processes and best practices. +...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- dsm-firmenich (Tonganoxie, KS)
- …relationships with integrity and quality assurance and have a solid customer service background in pet food, please apply and collaborate on our global ... is to provide customer focus, ensuring product quality and service value for each ...(Chemistry, food technology, microbiology or similar). + Experience in Quality Assurance experience in the Animal feed/Food… more