- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Mass Markets (Wichita, KS)
- …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... across our customer service and sales operations. This role...+ Monitor and improve call center metrics, productivity, and service quality + Foster a culture of… more
- Mass Markets (Wichita, KS)
- …and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ... the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety...and performance improvement. + Monitor KPIs and drive productivity, quality , and customer satisfaction. + Conduct regular… more
- Mass Markets (Wichita, KS)
- …enhance service quality . + Offer feedback and suggestions to improve customer service processes. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT ... plus. + Strong communication and problem-solving skills. + Previous customer service experience preferred. + Ability to...the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable… more
- Mass Markets (Mcconnell AFB, KS)
- …problems? If so, we'd love to have you on our team! We're looking for Customer Service Representatives to deliver exceptional support to our clients. In this ... and multitask. + Strong attention to detail and organizational skills. + Previous customer service experience is preferred. COMPENSATION DETAILS WANT AN EMPLOYER… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Mass Markets (Wichita, KS)
- …trends. + Collaborate with team members and share knowledge to continuously improve service quality . + Identify opportunities to educate clients on tax-saving ... + Excellent verbal and written communication skills. + Strong customer service orientation with a professional, friendly,...the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable… more
- Walgreens (Salina, KS)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Butler America (Lenexa, KS)
- …appropriate information and support to customers. + Consistently documents customer service needs to identify patterns and maintain quality . HS Diploma/GED ... Returns & Customer Service Location: Lenexa, KS Job...legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available… more
- NTT America, Inc. (Wichita, KS)
- …must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment. + ... forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team....where you handled calls from members inquiring about payments, policy information, or claims + Designated quiet area to… more
- Conduent (KS)
- …part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the ... who can navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating multiple screens and… more
- Mass Markets (KS)
- …to join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be ... identified needs. + Detect recurring issues and recommend process improvements to enhance service quality . + Ensure that all interactions comply with company… more
- Mass Markets (Wichita, KS)
- …function in our BPO contact center. You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- HCA Healthcare (Overland Park, KS)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... home Inpatient Coding Auditor, you will be responsible for performing internal quality assessment reviews on Health Information Management Service Center (HSC)… more
- Mass Markets (Wichita, KS)
- …QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Manulife (KS)
- …Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a ... primary responsibility for this role is to deliver superior customer service to clients while answering calls...Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties… more
- UKG (Topeka, KS)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Agiliti Health (Topeka, KS)
- …features, functionality, etc. + Provides a quality service , performs to quality standards, and meets both customer and company metrics. + Picks up, ... serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment...and other personnel and act as subject-matter experts of customer service . **Full Time 2nd shift, 2:30p-11p**… more
- Aaron's Inc (Topeka, KS)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... is also eligible for incentive pay based on performance.** ** Customer Accounts Advisor** Aaron's Customer Account Advisors...by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned +… more