- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure ... Serve as the primary point of contact for assigned client accounts. + Conduct regular business reviews and performance...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ... ensure client satisfaction in a high-volume environment. To be considered...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …target-driven environment? If so, we want to hear from you! We're seeking experienced Call Center Sales Representatives to join our high-performing ... business services companies in the USA, with a strong call center footprint and operations that extend...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Wichita, KS)
- …focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to...and possess a strong work ethic. A background in call center operations management is required, and… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... exceptional service for our clients. The ideal candidate is experienced , organized, people-oriented, and has a strong work ethic....and has a strong work ethic. A background in call center operations management is required, with… more
- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in...brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role,… more
- Kyndryl (Topeka, KS)
- …Eco-system. **As a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming ... Contact Center operations for enterprise organizations, particularly those in the...engagements, while enduring profitability and understanding and containing risk ** Client Engagement:** + Lead C-level client engagements… more
- Mass Markets (Wichita, KS)
- … CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound customer service and ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...needs and acts as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in… more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... in the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Wichita, KS)
- …high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and ... result of intention, effort, and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting a...work experience. + Minimum of 3 years in a call center environment or 1 year in… more
- Mass Markets (KS)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... in the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- Mass Markets (KS)
- …and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure all ... and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. + Ensure staff receive ongoing… more
- Mass Markets (Wichita, KS)
- …a confident public speaker, personable, creative, dependable, and driven. Prior experience in call center operations or client services is highly desirable. ... business services companies in the USA, with a strong call center footprint and operations that extend...our rapidly expanding team! We're seeking a dedicated and experienced Human Resource Business Partner to help lead and… more
- Mass Markets (Wichita, KS)
- …is a confident communicator, personable, creative, dependable, and driven. Previous experience in call center operations or client services is highly ... business services companies in the USA, with a strong call center footprint and operations that extend...step in your HR career! We're looking for an experienced Human Resource Generalist to support and implement key… more