- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- City Wide Facility Solutions (Lenexa, KS)
- Are you an experienced Call Center Manager or Leader...Operations , or related field. + 5+ years in call center management with a strong focus on ... City Wide Franchise is seeking a results-oriented and technology-savvy Call Center Manager to lead...rates, conversions, and pipeline growth. + Oversee daily outbound operations , ensuring teams meet and exceed KPIs related to… more
- Lincoln Financial (Topeka, KS)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will..._Nice-to-have experience (Preferred)_ : + Retirement plan knowledge and operations experience + FINRA Series 6 license + Project… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to… more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Wichita, KS)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more
- Pearl Interactive Network (Topeka, KS)
- …equivalent military experience. + Experience in implementation of call center services organization and other startup operations . + Excellent interpersonal ... process improvement, and team development, let's stay connected. The ** Operations Manager (OM)** is responsible for managing,...variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular… more
- Mass Markets (KS)
- …the industry. We are seeking a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ... POSITION RESPONSIBILITIES Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations and efficiency. + Ensure… more
- Teleperformance USA (KS)
- …**high levels** **of employee morale.** + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client ... versus actual hours, payroll, etc.** + **Oversee day-to-day contact center operations and business planning, ensuring staff...Excel functions ** + **Minimum of two years of call center management experience.** + **Experience managing… more
- Mass Markets (Wichita, KS)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company ... Associate's degree or equivalent work experience. + Minimum of 3 years in a call center environment or 1 year in a supervisory role. + Strong leadership and team… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... We are seeking a detail-oriented and proactive Senior Manager of Pharmacy Operations to support the...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager , Fleet & Samples Operations oversees...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- NTT America, Inc. (Topeka, KS)
- …equipment and can deliver mission immediately upon delivery to Global Data Center operations . **Key responsibilities:** + Ensures work compliance within relevant ... normal business hours, including weekends, late nights, holidays, and on- call support. + Must be available by cell phone...any documentation confirming delivery of projects to Global Data Center Operations teams. + Performs other duties… more
- Prime Therapeutics (Topeka, KS)
- …revenue generation. + Monitors call traffic and makes adjustments based on call center traffic patterns. + Produces monthly team report detailing team ... **Job Posting Title** Education & Outreach Supervisor, Clinical Pharmacy Operations **Job Description** Serves as a member of the...Delegates work to agents as needed. + Proactively addresses call center concerns and identifies areas of… more
- HCA Healthcare (Overland Park, KS)
- **Description** **Introduction** Are you ready to manage in a new era as a Manager of Medical Staff Services where building a healthier tomorrow is more than a job? ... more ways. Share your resume today. **Benefits** Menorah Medical Center offers a total rewards package that supports the...an HCA Healthcare facility. Be an impact as a Manager of Medical Staff Services where your passion for… more