- Mass Markets (Wichita, KS)
- …a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... environment. You will be responsible for managing day-to-day operations , driving performance, and ensuring service excellence across client campaigns. If you thrive… more
- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the Flood Support ... project. This role is crucial for maintaining efficient day-to-day operations and achieving outstanding performance results.Fluency in both English and Spanish is… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise daily operations and ensure adherence to KPIs and SLAs. + Monitor agent… more
- Teleperformance USA (KS)
- **Category :** **Client Operations ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business ... TP, the sky is the limit!** **This is a temp position that ends** **December 8,2025.** + **Ensures daily...duties and assignments as required and as assigned by supervisor or other management** + **Ensure all policies and… more
- Teleperformance USA (KS)
- …experience standards and outcomes by executing on the details outlined within this Operations Guide as well as the Supervisor /Coach training.** + **Including ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...TP, the sky is the limit!** **This is a temp position that ends** **December 8,2025.** + **Coaches must… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ... within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality...+ Serve as a subject matter expert on client-specific operations . + Manage remote team members as needed. +… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
- The Hershey Company (KS)
- …KS * Summary:* Responsible for creating and delivering training content for the operations team, as well as labor management scheduling. Directs and manages the ... * * In addition, the Labor Scheduling and Training Supervisor : * Manage daily, weekly and OT labor scheduling...correct processes and procedures * Supports HR for the temporary workforce relationship * * * Skills and Experience:*… more
- Mass Markets (Wichita, KS)
- …your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To be considered for ... production of direct reports. You will also work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Essential… more
- Mass Markets (Wichita, KS)
- …and a brief pre-employment test. - POSITION RESPONSIBILITIES As a Sales Supervisor , you'll manage the day-to-day performance and development of 15-20 inbound agents. ... and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities:… more
- Mass Markets (Wichita, KS)
- …a trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of our customer ... (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process… more
- Mass Markets (Wichita, KS)
- …pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to ... test. _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10… more
- University of Kansas (Lawrence, KS)
- …in professional development annually to enhance the effectiveness of Academic Affairs Operations . + Other Duties as Assigned by supervisor . **Req ID** ... need assistance with deliverables. + Escalate gate or process violations to supervisor . + Identify and report on project resource needs (staffing, finances,… more
- University of Kansas (Lawrence, KS)
- …equipment readily available and in good repair. Reports all equipment needs to supervisor as those needs arise. Maintain an inventory of police department equipment. ... when requested. May be assigned to work special investigations on a temporary basis as deemed necessary by the department. Performs surveillance operations… more
- University of Kansas (Lawrence, KS)
- …extinguishers cases and reports damaged and/or missing equipment to the supervisor . Cleans display cases, drinking fountains, furniture, etc. Cleans exterior ... etc, reporting equipment malfunctions or repairs that are not minor to supervisor . Remains knowledgeable concerning proper use and purposes of chemicals, the proper… more
- University of Kansas (Lawrence, KS)
- …supply carts/closets, etc. Reports equipment repair and maintenance needs/concerns to supervisor . Mixes caustic and/or toxic chemicals to MSDS specifications to ... items to appropriate persons. Reports any suspicious incident or persons to supervisor and/or KUPD or Complex Director staff. Participates in training sessions and… more
- University of Kansas (Lawrence, KS)
- …of screening criteria. + Event Finances: Coordinate within ATLAS Business Operations for details related to venue contracting, travel logistics, participant ... caterers, rentals, and audio-visual team to ensure smooth event operations and compliance with regulations. Manage and negotiate events...one year of experience in a leadership role (eg supervisor , team lead, lead worker). 4. Minimum three years… more
- University of Kansas (Lawrence, KS)
- …transportation engineering, highway safety, local road maintenance, or transportation operations topics as evidenced by application materials. 4. Previous experience ... engineering analysis, on-site technical assistance, and training in safety and operations . This position will provide traffic engineering services and advice as… more
- University of Kansas (Lawrence, KS)
- …check-in process for events, directing visitors to appointments and overall desk operations . + Supervises - along with Assistant Director; desk assistants and office ... aides overseeing operations and projects. + Works closely with Assistant Director...as they arise. Refers any issues or concerns to supervisor . **20% - Administrative Support & Student Supervision** +… more
- University of Kansas (Lawrence, KS)
- …for event sign-ups. + Assist the SEASD in the areas of front-of-house operations , including staffing events. + Provide input regarding the policies and standards ... the Senior Director of Events and Audience Services (SEASD) in front-of-house operations for events and will coordinate the Lied Center's team of approximately… more