- CAI (Atlanta, GA)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6397 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will play a ... environments to enhance user access and system functionality. * Handle service desk tickets efficiently by diagnosing and resolving technical problems. *… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should ... and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II. Requirements 4+ years in Help Desk / IT… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk ...customer service by responding promptly to help desk inquiries. * Document solutions and maintain accurate records… more
- Robert Half Technology (Atlanta, GA)
- …and troubleshoot printers, ensuring reliable functionality for end-users. Respond to service desk tickets promptly and maintain detailed documentation of ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the World, People… more
- Cushman & Wakefield (Atlanta, GA)
- …other leaders within the entire Broker & Market Support Platform, including the Deal Desk and Marketing Centers of Excellence Financial Analyst Hub Operations: + ... Financial Analyst Hub performance and processes to ensure consistent service delivery and alignment with timelines/SLA terms/best practices + As required,… more
- Truist (Atlanta, GA)
- …and the ability to communicate technical concepts clearly to non-technical users. The analyst will work within defined Service Level Expectations (SLEs) and may ... In this role, we are seeking IT Associate Support Analyst with 5 - 7 years of technical experience...phone, email, chat, or in-person, ensuring prompt and courteous service . + **Installation and Configuration:** Install, configure, and update… more
- Axis (Alpharetta, GA)
- …lines insurance and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns for our shareholders. ... candidates taking part in the selection process. **Claims Business Analyst ** **How does this role contribute to our collective...is necessary._ _While much of the work may be desk -bound, there might be occasions requiring mobility within the… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Cennox (Alpharetta, GA)
- Temporary IT Support Analyst Alpharetta, GA Temporary Information Technology Experienced Share (https://cennox.applytojob.com/app/share/fGRLc0y4Wa) Position Summary: ... This Temporary IT Support Analyst will be responsible for supporting the IT Team...also be responsible for responding to, documenting, and resolving service tickets in a timely manner. Due to the… more
- Robert Half Technology (Atlanta, GA)
- …supervision, prioritizing tasks effectively. * Utilize ServiceNow for tracking and managing service desk tickets. Requirements * Proven experience in an IT ... Description We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support,… more
- Evolent (Atlanta, GA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- BrandSafway (Atlanta, GA)
- …monitoring data related to compliance efforts. Misc: + Poster Compliance + Help desk tickets + Unemployment hearings + Translations + Global Holiday Calendar + Other ... and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as… more
- ADP (Alpharetta, GA)
- …+ At least 5 years of Pricing or FP&A experience, in a Deal Desk /Client/Customer Service environment + A strategic thinker with exceptional business acumen + ... including month-end, quarter-end, and year-end, ensuring the team achieves or exceeds service level agreements. You will have responsibility for the following: +… more
- State of Georgia (Fulton County, GA)
- …and communicate to others the details of the pension plan handbooks Customer Service | Ability to understand customer needs by actively listening and asking probing ... to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary...assisting others in the application of the competency. Customer Service Understands that all State employees have external and/or… more