- Humana (Frankfort, KY)
- …part of our caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2 manages claims operations ... the resolution to a pending call.** The Claims Research & Resolution Representative...your skills to make an impact** **Required Qualifications** + ** Bilingual (Spanish / English) (see Language Proficiency Testing below)**… more
- Mass Markets (KY)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Humana (Frankfort, KY)
- …Prior experience with complaint or appeals handling + Previous experience processing medical claims + Bilingual (English and Spanish); with the ability to read, ... first** The Consumer Experience Professional 2 on the Executive Resolution Team investigates and responds to escalations on behalf...the requisition number so we may be able to research your request quicker. \#LI-LM1 Travel: While this is… more