- Humana (Frankfort, KY)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Conduent (KY)
- …on a timely basis and placing medications orders in a high-volume inbound call center .** **Responsibilities:** **Answer high-volume inbound customer calls for a ... where individuality is noticed and valued every day. **Remote Bilingual Healthcare Customer Service Representative ** **Must be...of the questions you may receive as a healthcare call center associate are the following:** **Can… more
- Cognizant (Frankfort, KY)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Molina Healthcare (KY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Molina Healthcare (Bowling Green, KY)
- …& responsibilities of the role): * Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service * Show ... to bring quality health care to the underserved. The Care Connections Representative conduct outbound calls to Molina members, schedule appointments with our Nurse… more
- Mass Markets (KY)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Molina Healthcare (Covington, KY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- OneMain Financial (London, KY)
- …customer responses **Requirements** + HS Diploma/GED **Preferred Requirements** + 2-4 years' Call Center experience preferred + Proven track record and ... and outbound dialer, with focus on quality and first call resolution + OneMain website support, including technology assistance,...analyze challenging problems / situations and provide solutions + Bilingual English / Spanish skills a plus, but not… more
- OneMain Financial (London, KY)
- …and exceeding goals **Preferred** + Experience working in customer service, collections or call center environments + Bilingual : Spanish **Work Schedule:** ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative , Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is… more