- Teleperformance USA (KY)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Ryder System (Frankfort, KY)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- CenterWell (Frankfort, KY)
- …Qualifications** + Minimum two, (2) years of leadership experience in a call center , healthcare and/or pharmacy environment, including hiring, training, coaching ... caring community and help us put health first** The Supervisor is responsible for overseeing a team of Humana...technical difficulties in a remote environment. + Proficient in call center systems, reporting tools, etc. +… more
- TTEC (Frankfort, KY)
- …cause + Prior experience generating Standard Operating Procedures and Process Flows + Call Center Operations Management experience is preferred + Supportive ... potential has a place here with TTEC's award-winning employment experience. As a Supervisor , Helpdesk-Service Desktop working remotely in the US, you'll be a part of… more
- Cardinal Health (Frankfort, KY)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, ... or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong… more
- Cardinal Health (Frankfort, KY)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
- TTEC (Frankfort, KY)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
- Irvine Nursing and Rehabilitation Center (Irvine, KY)
- …MAINTENANCE ASSISTANT Status: Full Time Reports to: Facility Administrator and Maintenance Supervisor Position Purpose: The primary purpose of your job position is ... and procedures, and as may be directed by your supervisor , to assure that a successful maintenance program is...Repair/Maintenance of machines, tools and equipment to ensure efficient operations + Provide continuous supply of heat, steam, electric… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …public relations for the department and Jennie Stuart Medical Center while maintaining patient/customer confidentiality. Phlebotomists are responsible for phlebotomy ... all safety devices appropriately. Orders tests in HIS correctly, following up with supervisor of physician office on ambiguous orders. Receives drop offs, checks all… more
- Fresenius Medical Center (Lexington, KY)
- …quality improvement activities that enhance patient care outcomes and program operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are ... federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with… more
- Fresenius Medical Center (Elizabethtown, KY)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... federal regulations. + Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with… more
- Fresenius Medical Center (Louisville, KY)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration… more
- Fresenius Medical Center (Louisa, KY)
- …improvement activities that enhance patient care outcomes and facility operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... federal regulations. + Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with… more
- Fresenius Medical Center (Lexington, KY)
- …quality improvement activities that enhance patient care outcomes and facility operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are ... regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another… more
- Cardinal Health (Frankfort, KY)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is...quality + Previous experience being able to achieve daily call center metrics including but not limited… more
- TEKsystems (Louisville, KY)
- …articulating product information, and promoting programs to tax professionals and their clients. * Call Center Reps will be taking calls from businesses that use ... or GED is required * Proven experience in a call center environment * Experience in a...such as a spectrum store or a manager, team lead/ supervisor in retail) Stay away from candidates that only… more
- Cardinal Health (Frankfort, KY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... equivalent work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized,… more
- Cardinal Health (Frankfort, KY)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Brightstar Lottery (Louisville, KY)
- …improve process and best practices for field service, field engineering, depot repair and call center . + Responsible for achieving high levels of field service ... As a premier pure play global lottery company, our best-in-class lottery operations , retail and digital solutions, and award-winning lottery games enable our… more
- Mass Markets (KY)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... you are sure to succeed. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. To be considered… more