- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job Specific Skills** + Excellent customer … more
- Chewy (Louisville, KY)
- …and Pet Pharmacy in the United States today, is seeking a Customer Service Workforce Specialist II who is hard-working, analytical, and can think ... Operations through a combination of Queue Management, Real Time Analysis (RTA), Service Avoidance Analysis, and real time performance management to ensure Service… more
- SolomonEdwards (Frankfort, KY)
- …more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily ... contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St.… more
- Datavant (Frankfort, KY)
- …in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with ... and providing shadowing support to ensure smooth workflow and high-quality service . + Documenting information in multiple platforms using two computer monitors.… more
- BD (Becton, Dickinson and Company) (Louisville, KY)
- …and reports market trends which affect BD Peripheral Intervention sales, service and product development. + Represents BD Peripheral Intervention in accordance ... with policies and procedures. + Processes customer complaints and returns in accordance with established procedures and policy. + Maintains company automobile and… more
- Medtronic (Paducah, KY)
- …compassionate world. **A Day in the Life** The Medtronic Sales Representative II (Full Line), Pain Therapies will manage territory base business and growth ... Act as primary account/implanter relationship contact for assigned territory's customer needs including account level reimbursement responsibility. Includes coordination… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …and regulatory policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent ... position will also serve as a general technical support specialist during high call volume periods by taking incoming...routes them appropriately for action in order to expedite service problem resolutions.* Tracks and monitors all customer… more
- Cardinal Health (Frankfort, KY)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Mass Markets (KY)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical...role is critical in ensuring the highest level of service quality within our call center operations. The ideal… more
- Mass Markets (KY)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more