- iCIMS (Frankfort, KY)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Olympus Corporation of the Americas (Louisville, KY)
- …territory that will provide customer assistance in preventing repairs, reducing service contract costs, support service contract renewals and create ... Description** The Endoscopy Support Specialist I position provides positive customer experiences by delivering Olympus service contract customers repair… more
- Cleo (Frankfort, KY)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Frankfort, KY)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Arvato Bertelsmann (Shepherdsville, KY)
- …Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. YOUR ... Monitor stock availability to ensure timely order clearance. * Support account and purchasing team to troubleshoot order issues....met. YOUR PROFILE * At least two years of Customer Service experience. * At least 2… more
- LGG Industrial (Calvert City, KY)
- …and drive cross-functional collaboration to enhance service delivery and support revenue growth. + Maintain high customer satisfaction ratings and ... leadership and daily oversight of all branch operations and customer service functions. This role ensures seamless... support aligned with company standards. + Support Account Managers by identifying technical sales… more
- Prysmian (Highland Heights, KY)
- …and lead cross-functional teams (sales, marketing, product, technical , logistics, support ) to deliver seamless service , solutions, and product/ service ... customer satisfaction + Make timely decisions to support customer needs, balancing responsiveness with thorough...field. + Proven experience in account management, sales, or customer service (~3+ years). + Strong communication,… more
- TreeHouse Foods, Inc. (Princeton, KY)
- …world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be the leading ... values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- **Own...DevelopU - with more than 10,000 free courses to support you along the way. + An inclusive working… more
- Henkel (Bowling Green, KY)
- …+ Communication and Collaboration: + Interface with the Traffic department and Customer Service to address order inquiries. + Maintain constant communication ... + Excellent verbal and written communication skills. + Strong customer service orientation. + Competent reading, writing,...service awards and student loan reimbursement + **Family Support :** 12-week gender neutral parental leave (up to 20… more
- Hargrove Engineers & Constructors (Paducah, KY)
- …supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. ... Teammates in 19 offices domestically and internationally, we build long-term support relationships in the energy generation, manufacturing, research and development,… more
- Red River (Frankfort, KY)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Henkel (Bowling Green, KY)
- …performance bonus, service awards and student loan reimbursement + Family Support : 12-week gender neutral parental leave (up to 20 weeks for parents giving ... in large scale company environment. + Primary site contact for external customer quality audits, including action plan creation and execution based upon findings.… more
- Parexel (Frankfort, KY)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- Pearson (Frankfort, KY)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Mass Markets (KY)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (KY)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (KY)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service , you will need to… more
- Concentrix (Frankfort, KY)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Mass Markets (KY)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
