- Humana (Frankfort, KY)
- …at the center of everything it does. Humana's MarketPoint organization is looking for 5 Customer Success Agents who are bilingual in English and Spanish to join ... the Customer Success Team working remote. Humana's Customer Success Agents are our members' trusted partners in navigating healthcare. In this role,… more
- Mass Markets (KY)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Concentrix (Frankfort, KY)
- …quotes, and binding policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy coverage, billing, and service ... Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed… more
- Concentrix (Frankfort, KY)
- …and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, ... Home (https://jobs.concentrix.com/) "Job Details **Insurance Agent (Licensed Personal Lines, P&C) - Remote** Operations… more
- Oracle (Frankfort, KY)
- **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By ... a highly motivated Principal Product Manager to drive the creation of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high‑value AI… more
- Oracle (Frankfort, KY)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding… more
- Mass Markets (KY)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Mass Markets (KY)
- …a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (KY)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Safran (Walton, KY)
- Procurement Agent M/F **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation (propulsion, ... Job profile** Supply chain - Procurement officer **Job title** Procurement Agent M/F **Employment type** Permanent **Professional category** Employees / Staff **Part… more
- Capital One (Frankfort, KY)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... Work from Home Empower Dealer Success (EDS) Principal Ops Coordinator Due to the...to increase production and accommodate work volumes toward enhanced customer satisfaction + Participate in special projects and ad… more
- PPL Corporation (Louisville, KY)
- …and digital transformation goals. + Identify high-value use cases for multi- agent systems in customer service, grid operations, predictive maintenance, ... and digital transformation goals. + Identify high-value use cases for multi- agent systems in customer service, grid operations, predictive maintenance,… more
- Oracle (Frankfort, KY)
- … solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and business impact. + **Team Leadership:** + Build ... closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that...degree. ** Success Metrics:** + Growth in AI Agent adoption and customer satisfaction. + Measurable… more
- Zoom (Frankfort, KY)
- …Virtual Agent deployments. + Partnering with Product Marketing, Sales, and Customer Success to communicate the value and ROI of performance reporting ... customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI...contributions of all Zoomies is the driver of our success . To make sure that our products and culture… more
- GE Appliances, a Haier company (Louisville, KY)
- …and deliver scalable AI use cases that improve contact deflection, agent productivity, and customer satisfaction-including virtual agents, intelligent routing, ... and non-technical stakeholders. + Proven ability to act as a change agent -leveraging technology to drive measurable operational improvements, customer experience… more
- Oracle (Frankfort, KY)
- **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By ... Principal Product Manager to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high-value… more
- Oracle (Frankfort, KY)
- …advantageous **Preferred Qualifications:** + Experience with LLMs, Generative AI and agent -based solutions + Demonstrated success launching 0-to-1 products and ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...needs into structured product concepts, defining the problem space, success criteria, and technical feasibility. + Collaborate Across Functions:… more
- Oracle (Frankfort, KY)
- …advantageous **Preferred Qualifications:** + Experience with LLMs, Generative AI, and agent -based solutions + Demonstrated success leading multiple product ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...& Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches and adoption… more
- Oracle (Frankfort, KY)
- **Job Description** **Oracle Customer Success Services** As a key member of Oracle Customer Success Services, you will join an international network of ... experts dedicated to driving customer success through innovation and expertise. Our...developing custom integrations using EPM Data Integration, EPM Integration Agent , Pipeline, Groovy Business Rule, and EPM Automate +… more
- Teradata (Frankfort, KY)
- … value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You… more