- Robert Half Technology (Louisville, KY)
- …healthcare organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role ... Responsibilities: + Serve as the first point of contact for all incoming help desk inquiries via phone, email, and ticketing system + Provide Level 1… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- The Tier 2 Technical Support Operations Analyst ...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- GovCIO (Frankfort, KY)
- … to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help Desk Support for the EPA Next Generation Grant System ... request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all...analysis experience (or commensurate experience) + 3+ years' experience Help Desk Support. This experience can be… more