- The Hertz Corporation (Frankfort, KY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Sysco (Louisville, KY)
- …building relationships with new and existing accounts for CMU and LCC business. The Customer Experience Manager drives success through the leadership of the ... **JOB SUMMARY:** This position is part of the Customer Experience service model and resides in the field. The role is responsible for leading a team of Account… more
- Coinbase (Frankfort, KY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Frankfort, KY)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Dodge Construction Network (Frankfort, KY)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Cardinal Health (Frankfort, KY)
- …enhance patient care through intelligent inventory management. **_Job Summary_** The **Senior Marketing Manager for Customer Experience & Growth** will be ... value. To thrive in this role, the Senior Marketing Manager must be a strategic thinker with a strong...brand-building marketing and B2B marketing, with a focus on customer experience , lifecycle marketing, or growth marketing,… more
- Michaels (Elizabethtown, KY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ELIZABETHTOWN, KY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Frankfort, KY)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- BP Americas, Inc. (Louisville, KY)
- …managing vendor relationships, optimizing pricing and promotional strategies, and enhancing the customer experience . The Category Manager will collaborate ... & Products **Job Family Group:** Retail Group **Job Description:** The Category Manager - **D** **ispensed Beverage** is responsible for developing and executing… more
- Capital One (Frankfort, KY)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Ashland, KY)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Frankfort, KY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Frankfort, KY)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Catalent Pharma Solutions (Winchester, KY)
- … Account Manager is responsible for building and maintaining strong customer relationships and creating a consistent experience while promoting the Catalent ... ** Customer Account Manager ** **Position Summary** +...assigned. **The Candidate** + Bachelor's degree with 1+ years customer account management, sales or project coordination experience… more
- FranklinCovey (Frankfort, KY)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- RELX INC (Frankfort, KY)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- Lumen (Frankfort, KY)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Frankfort, KY)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Oracle (Frankfort, KY)
- …Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success, or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- GE Aerospace (Madisonville, KY)
- **Job Description Summary** As a Customer Success Manager (CSM), you will be an integral part of the Americas regional commercial team, focused on day-to-day ... account management and ensuring customer success for GE Aerospace's aviation-focused software solutions. You...an accredited college or university and 5+ years of experience in software-as-a-service (SaaS), aviation project management, or sales… more