- Insight Global (Hebron, KY)
- Job Description The IT Support Specialist position is responsible for providing tier I support to end-users requiring technical assistance. The primary focus ... be supporting techs sent onsite with parts, back end support , ensuring proper sign off, and issue tickets. This...proper sign off, and issue tickets. This person will support 5-10 techs a day. The technology this person… more
- Zones LLC (Hopkinsville, KY)
- Desktop Support Technician Professional Services Hopkinsville, Kentucky Salary: USD 23.00 - 26.44 Weekly Apply Description Position at Zones LLC. Company ... opiates, and phencyclidine. What you'll do as the Desktop Support Technician : The requirements below are representative...devices and network issues. + Understanding of End User Remote support , and when necessary, onsite … more
- Arvato Bertelsmann (Louisville, KY)
- …level * Respond to customer issues via phone, email, chat & on-site support * Perform remote troubleshooting through diagnostic techniques and pertinent ... Your Tasks * Provide technical support to users by serving as the first...Document customer interactions * Escalate issues to the next Tier with next level of difficulty as needed *… more