- Cognizant (Frankfort, KY)
- ** Service Delivery Manager ** **HYBRID - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking Ops ... manager to join our established Customer Service ...improvement opportunities . Identify and drive opportunities to enhance service delivery and Customer experience . Present… more
- SHI (Frankfort, KY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and ... exceeding Service Level Agreements (SLAs). You will manage the daily...Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Operations Manager at Arvato, you will play a key role in driving client satisfaction by leading a team focused on meeting and ... Additionally, you will collaborate closely with the operations team to align service delivery with client expectations. YOUR TASKS * Lead, hire, train and… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- Ensono (Frankfort, KY)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- TTEC (Frankfort, KY)
- …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
- Molina Healthcare (KY)
- **Job Description** **Job Summary** The Delivery Manager will be responsible in delivering various technical projects that involves in (Compute, Storage, ... Project technical team in delivering our key initiatives. The Delivery Manager will drive the deliverables with...Experience** * 5 to 10 years progressive experience * Delivery systems experience supporting managed care service … more
- Papa John's International (Louisville, KY)
- **Job Summary** The Technical Delivery Manager (TDM) is responsible for overseeing the planning, execution, and successful delivery of enterprise technology ... Planning & Execution + Oversee the end-to-end planning, execution, and delivery of technology projects. + Define project scope, objectives, timelines, resource… more
- American Water (Lexington, KY)
- …best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and strengthening communities. ... Under the direction of the Director Engineering / Director, Engineering Project Delivery this role will be responsible for supervising a functional Engineering,… more
- Datavant (Frankfort, KY)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... Own execution of record retrieval projects for LS customers, ensuring smooth delivery and customer satisfaction. Drive project scoping to ensure customers and… more
- Arvato Bertelsmann (Louisville, KY)
- The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining ... status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order… more
- AGCO Corporation (Elizabethtown, KY)
- Service Manager , AgRev - Elizabethtown, KY Date: Jun... delivery to the customer. . Work with the Service Manager or supervisor in all aspects of ... solution! Join us to make your contribution. AgRevolution is looking for a Service Manager located in the **Elizabethtown, Kentucky** area. This position will… more
- Bridgestone Americas (Louisville, KY)
- …ie glasses, eye wash stations, first aid kits, etc. + Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service ... and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place...employees, determining qualifications for open positions and assists Store Manager on final employment decisions. + Supervises the work… more
- CDM Smith (Bowling Green, KY)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Nutanix (Frankfort, KY)
- …commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and ... lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to...with key internal and external stakeholders to promote seamless service delivery and customer satisfaction. + Establish… more
- Cintas (Louisville, KY)
- **Requisition Number:** 205008 **Job Description** Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities ... a budget and dealing with operational issues that affect service . Hands-on support of direct reports includes accompanying our...alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle… more
- Worldwide Equipment (Somerset, KY)
- …sell products and services offered by the company. Will follow a defined delivery route to deliver Parts to established customers while developing the skills needed ... spent is spent with customers. Works with customers to ascertain future Parts, Service , Truck and technology needs. This position is responsible for achieving 50K in… more