- Dodge Construction Network (Providence, RI)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Confluent (Providence, RI)
- …Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer success by driving ... Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides customer… more
- Sharecare (Providence, RI)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- CVS Health (Woonsocket, RI)
- …shopping experience. We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... **of Loyalty Engagement and Growth** with consistent exposure and engagement with Executive Director levels. **Responsibilities:** **Define customer -led 3-5… more
- Cornerstone onDemand (Providence, RI)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus on product optimization,… more
- Lincoln Financial (Providence, RI)
- …we're looking for** _Must Haves:_ + 3-5+ years of demonstrated experience in customer experience, customer engagement , vendor or relationship management, ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current… more
- Citizens (Johnston, RI)
- Description Citizens is seeking a Customer and Colleague Experience Manager to help lead Colleague and Customer Experience efforts in both Contact Center and ... Retail Transformation settings. Reporting to the Director of Customer and Colleague Experience, this role will manage a team whose members are broadly responsible… more
- Nelnet (Warwick, RI)
- …feature enhancements, and retention drivers. + Build an ongoing operational plan for the customer engagement portion of the customer lifecycle, working with ... + Focus on measurable results over output, ensuring cross-functional collaboration leads to customer success, engagement , and retention at every stage of the … more
- Verint Systems, Inc. (Providence, RI)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... more at www.verint.com . **Overview of Job Function:** The Manager , Sales manages a team of Platform Consultant. The...opportunities are well qualified and appropriate for presales team engagement . + Drives sales best practices and ensures all… more
- Cornerstone onDemand (Providence, RI)
- …and continuing relations. The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as ... The Cornerstone Federal Account Manager is responsible for fostering the overall relationship...renewals for your assigned book of accounts + Drive customer satisfaction and referenceability + Actively take ownership of… more
- Walgreens (Willimantic, CT)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Nestle (Providence, RI)
- …owns the roll out and local operational relationships, as an extension of the Customer Account Manager - Partnerships. The Regional Partnership Manager also ... local partnerships as assigned by Nespresso Global HQ with the guidance of the Customer Account Manager (Partnerships). * Execute the expansion of target segment… more
- Meta (Providence, RI)
- …of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty. 2. Develop, ... **Summary:** As the Retail Operations Manager of multiple Meta Stores, you'll be at... you will manage store teams that have direct engagement with customers, and understanding their needs and preferences,… more
- Pearson (Providence, RI)
- …& collateral. WFM collaborates with functions across Indeed to give Enrolment and Customer Engagement the knowledge, tools, and resources to succeed. **Core ... valid inferences, and present findings to leaders across Enrollment Experience and Customer Engagement teams. + **Data Visualization** : Organize and transform… more
- Verint Systems, Inc. (Providence, RI)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... . **Overview of Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst relations program. This… more
- Cardinal Health (Providence, RI)
- …space and has opportunity for growth in new distribution channels and within new customer segments. **_Job Summary_** The Product Manager will be responsible for ... strategy activities including product and portfolio messaging, new product launches, engagement campaigns, competitive positioning and voice of customer and… more
- Walgreens (Putnam, CT)
- …effectively, and enhances patient experience. Manages pharmacy staff performance and engagement . Ensures the professional development of pharmacy staff by overseeing ... ensure a positive patient experience. + Models and shares customer service best practices with all team members to...the unique communities we serve as requested by Store Manager , Healthcare Supervisor, or District Manager . Operations… more
- CVS Health (Woonsocket, RI)
- …& General Merchandise marketing strategy as well as develop content based on specific customer segments. The manager will play a critical role in supporting ... to retail, to help develop game-changing ideas to grow engagement with innovative retail solutions. Sounds like you? Read...like you? Read on. **What you'll do:** As the Manager , Front Store Marketing Strategy - Photo & General… more
- Citizens (Johnston, RI)
- …while proactively identifying and removing impediments and recommending solutions. Possible engagement in portfolio of complex / critical projects or planning and ... be working direct for project sponsor or for Program Manager with limited supervision. Responsible for the management of...sprint review, and planning meetings to ensure full team engagement . Communicate status to team members to ensure common… more
- PVH Corp. (Wrentham, MA)
- …the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store's goals to the larger business objectives. ... and inventory. + Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager . **People and Culture** + Recruits… more