- Marriott (Orlando, FL)
- …to other employees to effectively exchange information. Data Communications * Provide escalation support for ServiceNow tickets. * Provide remote escalation ... components of projects. * Provide 3rd party Vendor Management and escalation support . **CRITICAL** **COMPETENCIES** **Analytical** **Skills** * Problem Solving… more
- UKG (Ultimate Kronos Group) (Maitland, FL)
- …resources to facilitate complex issue resolution * Ensure adherence to established support processes (eg case management, problem resolution, escalation ) and ... or exceed the established service level objectives for the support teams * Act as an escalation resource for customer and internal feedback pertaining to the… more
- Philips (Orlando, FL)
- As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing engineers, focusing on improving capabilities and providing ... on-site and phone support to our Field Service Organization, as required, to...this by providing technical assistance and project managing an escalation when additional technical resources need to be included.… more
- Katmai (Orlando, FL)
- **SUMMARY** Provide Tier 1 and Tier 2 support under a Tiered-Service Delivery Model (TSDM) for the Rating Career Domain Continuum (RCDC) Task Order under the Navy's ... Emphasize customer-centric service delivery, technical issue triage, release-related communication support , and contribution to knowledgebase documentation. + Work closely… more
- NBC Universal (Orlando, FL)
- …Advises management with regards to situations that may require additional client support or escalation with Digital & Technology partners. Collaborates with ... participate in escalated calls as needed. Acts as the escalation point for all UHU requests and incidents. Acts...(KSAs) required. + Experience in service management capacity and IT technical support including network and Wi-Fi… more
- OneRail (Orlando, FL)
- …adhering to best practices while ensuring prompt resolution of issues and effective escalation when needed. Note: This role's annual base compensation is expected to ... feedback and fostering continuous improvement to relevant internal teams, including Support , Product Management, Transportation, and Development. + Take ownership of… more
- IQVIA (Orlando, FL)
- …studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies Provide ... leadership and senior support to DTLs on multiple large global studies/programs of...internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + Lead… more
- IQVIA (Orlando, FL)
- …and internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + With guidance, ... and all other stake holders. + With minimal guidance, support DM service delivery with comprehensive DM process and...technical expertise in executing projects. + Serve as the escalation point for unresolved data issues. + With guidance,… more
- Wells Fargo (Winter Park, FL)
- …to grow YOUR career. Apply today. **In this role you will:** + Support customer engagement by processing teller transactions, sharing digital solutions, and making ... under established policies + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as… more
- Molina Healthcare (Orlando, FL)
- …the insider threat program. Implements data sets, tools, and provides program support to insider threat analysts and investigations. Works closely with our ... various data sources * Architect and implement automation of investigation and escalation workflows * Contribute to internal investigations where needed, providing … more
- Sedgwick (Orlando, FL)
- …resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed. **ARE YOU AN IDEAL CANDIDATE?** We are looking for ... Provide excellent customer service to external customers and internal support to an assigned team. + Act as a...between customers and team members; direct calls to appropriate escalation path as needed. + Provide detailed notes on… more
- CoreSite (Orlando, FL)
- …security within the CoreSite premises. + Provide day-to-day exceptional customer service and support . + Incident escalation and report writing + Monitor the ... ability and innovative thinking cross functionally, including integrated systems and IT + Manage systems to avoid unplanned, customer-impacting outages + Manage… more
- Universal Engineering Sciences (Orlando, FL)
- …to assigned tickets as an escalation point person for internal customers requiring IT platform support on the Deltek Vision platform + Consult internal users ... **Overview** This IT platform owner supports multiple business units in...their Deltek Vision ERP needs. The ERP Specialist will support requests, build processes and tools that will ensure… more
- NBC Universal (Orlando, FL)
- …escalations as needed to support the product team + Work closely with IT and other internal organizations to ensure alignment + Contribute to the success of the ... thinking + Drive the vision of the team in support of business needs + Understand and track key...related fields. + People Management + Including goal setting, escalation handling, and mentorship + Managing the digital experience… more
- AdventHealth (Orlando, FL)
- …Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of ... irregularities . Intercedes in disputes between individuals by using verbal de- escalation techniques and skills to diffuse potentially violent patient, employee, or… more
- AdventHealth (Orlando, FL)
- …our patients and comfort for their families. We have an on-site provider, available for support should the patient require an escalation of care. . Our unit ... multistate license as a Registered Nurse + Basic Life Support (BLS) Certification + Advanced Life Support ...Life Support (BLS) Certification + Advanced Life Support Certifications (ACLS, PALS, NRP) per specialty/unit requirements +… more
- AdventHealth (Orlando, FL)
- …our patients and comfort for their families. We have an on-site provider, available for support should the patient require an escalation of care. + Our unit ... State of Florida or multistate license as a Registered Nurse + Basic Life Support (BLS) Certification + Advanced Life Support (ACLS) Certification + EKG… more
- CAI (Ocoee, FL)
- …for strategic planning, design, and optimization of network infrastructure to support business operations. **Job Description** We are looking for a **Network ... performance monitoring and troubleshooting + Travel to remote locations to provide support , as needed + Participate in after-hours (evening & weekend) on-call… more
- UKG (Ultimate Kronos Group) (Maitland, FL)
- …active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about ... our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose,...Role** The Lead Payroll Account Representative acts as an escalation point for the payroll team and the primary… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …gracious hospitality. + Share knowledge, conduct career development conversations, and support talent management practices. + Demonstrate a commitment to Guest ... skills, ensuring teams are informed of updates, priorities, and appropriate escalation procedures. + Ability to work seamlessly in a matrix-based organization.… more