- Ralliant (Albany, NY)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- Topcon Positioning Systems, Inc (Albany, NY)
- …dealer training focused on effective software selling, solution bundling, and customer engagement . + Support end-user demonstrations to showcase real-world ... with travel (up to 70%) for dealer visits, training events, and customer demonstrations. + Self-motivated, organized, and collaborative - thrives in a team-oriented… more
- Ralliant (Albany, NY)
- **Tek AMR - Account Manager 's Job Description** Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We ... are customer obsessed in our daily work, and continuously strive...and continuously strive to provide high quality support and engagement to our customers by building and encouraging close… more
- Ally (Albany, NY)
- …delivered. * Leverage Auto L&D principles, adult learning principles, learner engagement , proficiency building, tools, and delivery methods. * Perform facilitator ... other employee discount programs. Who We Are: Ally Financial is a customer -centric, leading digital financial services company with passionate customer service… more
- Ralliant (Albany, NY)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused… more
- REI (Albany, NY)
- …Manager to build accountability for driving business objectives of employee engagement , customer satisfaction, and promoting co-op membership through leading ... supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and… more
- Ralliant (Albany, NY)
- …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Wilson Language Training (Albany, NY)
- …effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness ... educators. + Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings in alignment… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Oracle (Albany, NY)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... developing compelling strategic content that elevates the value of Customer Success and NetSuite internally and externally. As Sr... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement , you… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Norstella (Albany, NY)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... As a Project Manager / Senior Project Manager , Patient Engagement and Recruitment, you will...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Oracle (Albany, NY)
- …or information technology (IT) solution work experience + Previous experience as an Engagement Owner, Change Manager , Integration Tech Owner or Engagement ... **Job Description** We are looking for an experienced Engagement Owner to join our team to be...include working with EO management and staff - our customer - to identify EO population training and performance… more
- Molina Healthcare (Albany, NY)
- …**Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving ... member impact and engagement including: New Member Onboarding, member plan benefits education,...High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience… more
- Oracle (Albany, NY)
- …is required, this position is working with our Federal clients. a Technical Engagement Leader, you will consult with clients and provide project oversight, direction ... be responsible for providing and ensuring quality work on customer engagements. Key skills and abilities include coaching, influencing,...+ 6 + years of experience as a project manager in a technical role, (data migration, system migration,… more
- Oracle (Albany, NY)
- **Job Description** **Lead Engagement Owner** **Overview:** The Federal Consulting team seeks a Lead Engagement Owner to play a key role on our Oracle Health ... in a functional or technical role as a Project Manager + At least 1 year of healthcare information...as assigned **Responsibilities** Please see above. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Capital One (Albany, NY)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Lumen (Albany, NY)
- …Customer Health Score, and Customer Lifetime Value (CLV). + Analyze customer engagement with products and services to identify usage patterns, pain ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...translating data into actionable insights that drive growth, enhance engagement , and improve the overall customer journey.… more
