- iCIMS (Austin, TX)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Morley (Austin, TX)
- …reimbursement from Morley) + Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, ... technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and...support and resources including access to the latest technical data and repair strategies, with guidance from fellow… more
- Ralliant (Austin, TX)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Cleo (Austin, TX)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ally (Austin, TX)
- …work with MS Office applications. * Ability to work independently. * Strong customer service skills. * Assist with local marketing campaigns. \#LI-Remote \#DFS ... a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly… more
- Red River (Austin, TX)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Teradyne (Austin, TX)
- …This role is responsible for driving strategic sales initiatives, managing customer relationships, and ensuring technical excellence through collaboration with ... engage and connect at the C-suite level. + Drive technical enablement and solution positioning to support ...sales teams, or related experience. + Strong understanding of technical solution selling and enterprise-level customer engagement.… more
- Renesas (Austin, TX)
- … engagements. + Customer Engagement: Win customers' trust by superior technical consultation and design service , and secure strategic position through ... Manager Application Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic advantage… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... product lines to meet targeted goals by explaining corporate programs and service capabilities, while effectively overcoming objections. * You'll service current… more
- Red River (Austin, TX)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- FleishmanHillard (Austin, TX)
- …implications, recommendations, and strategy presentations. As Vice President, you would occasionally support broader new business and pitch efforts for the firm as ... necessary research (eg, competitive intelligence, audience analytics, sector analysis, customer journey mapping, issues monitoring, business development, etc.)Provide guidance… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- RWE Clean Energy (Austin, TX)
- …are a strong preference + Strong interpersonal skills, with ability to manage customer and service provider relationships + Excellent proficiency with Microsoft ... for an **IT / OT Program Manager** to lead technology initiatives that support the development, operation, and optimization of solar, onshore wind, and battery… more
- Parexel (Austin, TX)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Austin, TX)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Austin, TX)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Concentrix (Austin, TX)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Austin, TX)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Austin, TX)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Austin, TX)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
