- IT Concepts (Austin, TX)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point ... Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the VA's IT services are reliable,… more
- Capgemini (Austin, TX)
- …up to high standards and follow agrees process. The role ensures that the output from Major Incident Management process is of high quality and provides ... send-to-end outage and business notifications Provides technical & non-technical support for Major Incident response...Management processes; Supports the effective operation of the Major Incident Management Process; Ensures… more
- Amazon (Austin, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Amazon (Austin, TX)
- …and importance. * Leads root cause evaluation and determination. * Leads major incident communication, ensuring messages are clear and appropriate for ... processes and tools used for system management , problem reporting, change management , and overall system support Preferred Qualifications - Knowledge of web… more
- IBM (Austin, TX)
- …you will oversee incident response, capacity planning, and vendor management to support business-critical applications. The ideal candidate brings 5+ ... and fostering a culture of collaboration and innovation. * Incident and Capacity Management : Lead incident...managing technical teams. * Proficiency in at least one major cloud platform (IBM Cloud, AWS, or Azure) and… more
- Cushman & Wakefield (Austin, TX)
- …HVAC, and Elevator systems required to operate the facilities + Provide leadership and management support to facility management and technicians who have the ... of mission critical facilities mechanical, electrical, plumbing, life/safety, and Energy Management systems with a strong focus on Critical System programs and… more
- Evolent (Austin, TX)
- …ensure secure, seamless delivery of digital workplace technologies. * Participate in the major incident management process to investigate, diagnose and ... automate or eliminate repeatable tasks and reduce administrative overhead for themselves and support - operations teams. The AD owns the team's roadmaps and the life… more
- Fujifilm (Austin, TX)
- …access controls, encryption, and network security for Windows-based workloads. + Incident Management : Respond to and troubleshoot Windows Server-related ... across IT operational knowledge areas. Candidate must be a major contributor to continual improvement in all processes and...include other responsibilities tasked to role as necessary by management to support the Cloud Services operations.… more
- NASCO (Austin, TX)
- …role, you will tackle moderate to complex technical challenges, enhancing data management and claims processing systems for NASCO and its partners. Collaborating ... skills as you communicate project statuses and customer requests to management . You'll be instrumental in defining development standards and troubleshooting IT… more
- CBRE (Austin, TX)
- …Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Remote - US - Remote - US - United States ... a large portfolio or client account and provide senior technical and operational support to the account staff for the development of policies and procedures… more
- Optiv (Austin, TX)
- …Security Technologies is essential. The candidate will work closely with Management , Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and ... content such as correlation rules, dashboards, reports and models. + Provide escalation support to Tier 1 for Authorized Support Customers, following processes… more
- Optiv (Austin, TX)
- …Security Technologies is essential. The candidate will work closely with Management , Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and ... correlation rules, dashboards, reports, and models. + Provide escalation support to Tier 1 for Authorized Support ...tracing) + Knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory. + Expertise in… more
- Amazon (Austin, TX)
- …Participate in on-call rotations to ensure high availability and rapid incident response for critical systems. Continuously improve system resilience. Key job ... role in design and development efforts for significant initiatives and across major segments of the organization. Identifies tasks for automation and information … more
- Rubrik (Austin, TX)
- …monitoring, alerting and governance to adhere to those specifications + Support incident responders in analyzing applicable threats, vulnerabilities, controls ... for all FedRAMP changes coming in to the change management process **Experience you'll need:** + Bachelor's degree required;...security policy subject matter expertise in at least one major public cloud provider (AWS, GCP, Azure) + Experience… more
- Optiv (Austin, TX)
- …Establish & maintain productive and respectful relationships with the delivery team, practice management , and client management team. For this position we are ... migration, and third-party integration. + Provide knowledge transfer and post-production support activities as necessary. + Effective team communicator. + Maintain… more
- Serco (Austin, TX)
- …**As a HERO Operator, you can expect to:** + Assist motorists and perform incident management services during assigned shifts + Provide clear and accurate ... + Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested + Establishing traffic control and scene protection… more