- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- CVS Health (Austin, TX)
- …You will provide direct oversight to internal teams supporting recruitment (including call center , print and email), eConsent and participant reimbursement ... indicators and related processes and procedures for operational functions (including call center , eConsent, patient reimbursement, etc.), and coach team… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... We are seeking a detail-oriented and proactive Senior Manager of Pharmacy Operations to support the...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager , Fleet & Samples Operations oversees...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Summary** Manager , Clinical Supply Operations manages Phase...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Sharecare (Austin, TX)
- …products and services as well as past experience in call center operations . The Center Support Services Manager will demonstrate they are culturally ... everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible...do. **Essential Job Functions:** + Manage day to day operations of Contact Center Support Services teams… more
- Lumen (Austin, TX)
- …related field and/or equivalent work experience. + A minimum of 5 years large-scale call center operations experience, focusing on frontline coaching needs ... shape the future. **The Role** The Senior Lead Program Manager is a strategic position within the Small Business...quality results by leveraging internal and external (training agencies, call center vendors, et al.) resources. +… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager of Field Technology will lead the design,...This individual partners closely with the Field Strategy & Operations team, Sales, IT, and Commercial Operations … more
- Google (Austin, TX)
- …or after the specified date._ **Role Description** As a Customer Service (CS) Team Manager you will lead and develop a team of Customer Specialists responsible for ... + Lead, mentor, and develop a team focused on investigating repeat call root causes and generating high-quality, actionable insights to improve customer resolution.… more
- NTT America, Inc. (Austin, TX)
- …and thrive. **Your day at NTT DATA** The Sr. Supply Chain Program Manager is accountable for the development, implementation, and day-to-day execution of the data ... center capital expenditures construction supply chain program. This position...is responsible for supporting construction projects and Critical Facilities Operations business objectives. The Sr. Supply Chain PM forecasts,… more
- Pearson (Austin, TX)
- …& efficiency analysis + Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center + Must have expert knowledge in MS Office suite ... duties of the position. **Purpose of the position** The Workforce Optimization Manager is a strategic leader responsible for designing and executing workforce… more
- Emerson (Austin, TX)
- **Position Overview** An Engineering Project Manager is accountable for successful outcomes on complex integrated test, measurement, or automation systems for ... business and technical success of the solution. The successful Engineering Project Manager is efficiency-driven, looking for ways to improve project timelines and… more
- Cushman & Wakefield (Austin, TX)
- …with IP network configuration and troubleshooting + Experience working in a remote operations center or "NOC/ROC" environment Cushman & Wakefield also provides ... Experience in commercial or corporate real estate and facility operations + Certified Energy Manager + Experience...apply for a position at Cushman & Wakefield, please call the ADA line at **###** or email **###@cushwake.com**… more
- Iron Mountain (Austin, TX)
- …whether in information management, digital transformation, secure storage and destruction, data center operations , cloud services, or art storage and logistics. ... so, let's start the conversation. As a Sales Enablement Manager , you will be responsible for empowering our sales...training. + Sales Plays: Work with the Sales Play Center of Excellence to enable sellers to build pipelines… more
- NCR VOYIX (Austin, TX)
- …navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and ... around the world to your local favorite around the corner. Title: Area Sales Manager - Houston Location: Houston, TX Position Summary & Key Areas of Responsibility… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of Otsuka clinical… more
- TTEC (Austin, TX)
- …and attendance of your team What You Bring to the Role + Minimum 1 year call center , equivalent work or sales management experience + Have an active Resident ... customer escalation while ensuring quality customer experience on every call . You're an instrumental part in creating and maintaining...job well done. You'll report to the Director of Operations . We're looking for a leader to Act as… more
- TTEC (Austin, TX)
- Training Manager Be the spark that brightens days and...Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active ... or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and...programs. During a Typical Day, You'll + Manage day-to-day operations , processes, and reporting + Improve the key success… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **Job Summary** We are seeking a highly motivated **AI/Data Science Product Manager ** to lead and manage AI initiatives across our organization. This individual… more