- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport for our program with the US Coast Guard. This position will be located in St. Louis, MO ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/ shift - 2 - tier - 2 -support/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced...Develop, maintain, and update knowledge articles in support of shift left troubleshooting at Tier 1. +… more
- 3M (Austin, TX)
- …escalating confirmed incidents, and supporting incident response efforts. Operating as a mid- tier , this role bridges the gap between initial triage and advanced ... clear, structured, and timely manner. + Participate in SOC shift rotations to ensure 24/7 monitoring and rapid response...Computer Science(completed and verified prior to start) + Two ( 2 ) years of experience in a SOC or cybersecurity… more
- Austin Energy (Austin, TX)
- …coaching and developing a team of direct reports + Experience handling complex tier 2 escalations relative to metered utility (electric, water, gas) accounts ... **Location:** 4815 Mueller Blvd **Job Close Date** : December 2 , 2025 **TRAVEL:** _If you are selected for this...of electric service safely for the City of Austin. Shift may change according to departmental needs. Work hours… more