- ABBTECH Professional Resources, Inc. (Washington, DC)
- …- Provide strategic direction and daily operational oversight, ensuring timely resolution of incidents , service requests, and escalations . - Serve as the primary ... are preferred, but it's not required.** 5 days a week onsite Service Delivery Manager will oversee the delivery of IT services to customers, ensuring adherence to… more
- Amazon (Arlington, VA)
- …in places without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
- Amazon (Arlington, VA)
- …food safety programs - Execute rapid response protocols for food safety incidents to investigate, resolve, and document comprehensive corrective actions - Lead and ... project manage complex, large-scale food safety escalations across multiple sites, establishing clear action plans, tracking deliverables, and driving accountability… more
- Coinbase (Washington, DC)
- …voice. Collect and structure client feedback for internal teams such as Operations , Engineering, and Product. Help identify bugs, incidents , and opportunities ... alignment. Attendance is expected and fully supported. As an Institutional Account Manager , you'll be part of a dynamic, collaborative team of passionate… more
- Microsoft Corporation (Washington, DC)
- …and maturity of the overall physical security program. + Receive escalations /notifications of physical security and business impacting incidents /events and ... Cloud Operations + Innovation (CO+I) is the engine that...array of stakeholders and priorities. The Senior Security Project Manager position reports to the CO+I Physical Security Delivery… more
- Gulfstream (Washington, DC)
- …with the responsibilities of a Sr Field Service Representative. + Provide the Operations Manager with timely and accurate reports regarding any significant ... and addressing all issues and discrepancies associated with new aircraft operations . + Technical liaison between Gulfstream and customer, maintaining clear… more
- SitusAMC (Washington, DC)
- …+ Implement anomaly detection and predictive analytics to proactively prevent incidents . + Develop and maintain documentation, best practices, and training materials ... + Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact… more
