- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to ... the federal government in the heart of our nation's capital. As a Unclassified Help Desk Manager , you are the foundation of our overall approach to executive… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA. **Position Summary** The … more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...support, and projector support and installation, site and station manager kiosk support + Perform endpoint device imaging +… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Specialist ( Help Desk ) Location Dahlgren, VA 22448 US...Full-time Education Some College Coursework Completed Career Level Experienced (Non- Manager ) Category Information Technology Job Description EPS Corporation is… more
- MPR Associates (Alexandria, VA)
- …exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, ... incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...the Government- provided tools (currently Microsoft System Center Configuration Manager -SCCM) and Microsoft Windows SUS Services + Provide intermediate… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- Bilfinger Industrial Services Inc. (Prince Frederick, MD)
- …Students Bilfinger Operations Nearest Major Market:Washington DC Job Segment: Document Control, Help Desk , Information Technology, Project Manager , Engineer, ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective technical ... **Helpdesk Manager SME** **Category:** Service Desk /...responsibilities:** * Team Management: o Supervising, training, and mentoring help desk staff. o Managing schedules, performance,… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- Marriott (Washington, DC)
- …- $84,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Chenega Corporation (Arlington, VA)
- …incidents and requests in alignment with Service Level Objectives (SLOs). + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... provide services to our nation. SecuriGence is seeking a **Queue Manager Analyst** to help contribute to our success. This role includes managing ticket queues… more
- TekSynap (Washington, DC)
- …and best practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves,… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of ... Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue ...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- PLUS Communications (Arlington, VA)
- …Digital Advertising Manager to join our fast-growing digital practice to help top-tier advocacy campaigns and organizations win, every day. Your day in this ... a plus. + Familiarity with ad servers, like DoubleClick Manager , and DSPs, like The Trade Desk ...DoubleClick Manager , and DSPs, like The Trade Desk and StackAdapt. Demonstrated equivalent experience is accepted. +… more