- NuAxis Innovations (Washington, DC)
- ** Help Desk Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... NOW! We are currently seeking a talented and motivated Help Desk Manager to join our team...to improve technical and customer service skills. + Monitor technician attendance, assign schedules, and recommend corrective actions when… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician ** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Engineering and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician ** provides support to distributed PC/networking… more
- TEKsystems (Washington, DC)
- Description Help Desk Technicians serve as the first point of contact for users, providing timely and effective support to ensure smooth operations. They are ... than relying on scripted solutions. In addition to assisting users, Help Desk Technicians analyze recurring trends and translate them into actionable feature… more
- Huntington Ingalls Industries (Springfield, VA)
- …+ AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree. + Active ... TS/SCI government security clearance required to star Preferred: Bonus Points For + Relevant industry certifications (as applicable) + Prior experience in defense, aerospace, or government contracting + Proficiency with specialized tools or software aligned to… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... system certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk Systems (Inactive),IT ... Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT...downtime. . Develop and implement training programs to enhance technician skills and improve customer service outcomes. . Analyze… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Knowledge & Experience** + Experience with providing Help Desk support. + Knowledge of basic computer hardware, including Windows ... Award_ and _2025 Great Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the Service Desk … more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help ... Suvi is seeking a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- Amentum (Washington, DC)
- Amentum is seeking a **Tier 3 IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... our customers professionally. **Responsibilities:** + Provide Tier 3 IT desk side and/or call center support to end users...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- US Courts (Alexandria, VA)
- …staffs of the Clerk's Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users ... installing and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with routine… more
- General Dynamics Information Technology (Washington, DC)
- …configuration, and enrollment using MDM tools (eg, Jamf, Intune). + Respond to help desk tickets, emails, Team Chats, and walk-up requests with professionalism ... first -time investors are turning to the markets to help pay for their homes, send their children to...Currently; we are seeking an Apple and Windows Support Technician . The work schedule is Monday through Friday with… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee… more
- Public Consulting Group (Washington, DC)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Navy Exchange Services (NEX) (Washington, DC)
- …troubleshooting, supporting), RF networking, Local Area Network support - Working at a Help Desk or in a system support position - Utilizing automated ... center management. - Provides oral and written reports to regional lead technician and Field Support Supervisor. - Takes technical and operational direction from… more
- Brennan Center for Justice (Washington, DC)
- …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability and… more
- Serco (Washington, DC)
- …time. **Additional desired experience and skills:** + Active-Duty experience (former Missile Technician ) in submarine service (SSBN) is a plus. + Recent experience ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
