- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- TekSynap (Dahlgren, VA)
- …provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk tools. The ... of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, and change… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- NuAxis Innovations (Washington, DC)
- …Summary** The Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to ... + 3-5 years of experience managing or supervising an IT Service Desk or technical...or must obtain within employment period): + Microsoft Office Specialist (MOS) certification (Office 2007 or later). + ITIL… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First… more
- Levi, Ray & Shoup, Inc. (Washington, DC)
- …candidate, this opportunity is made for you! The Level 2 Desktop Support Specialist will: + Provide end-user desk -side technical support + Deploy, configure, ... Careers Added Nov 10, 2025 Level 2 Desktop Support Specialist (27142) Washington, DC | Temp to Perm Apply...and hard-working people. If that describes your approach to IT consulting, we need to talk! LRS Consulting Services… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support ... Customer Technical Support Specialist (NEN) - (757) Share this job as...and network-related issues promptly and accurately. + Document all service requests, incidents, and resolutions within the designated help… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... more than 362 million workers and their families globally. **Summary** The Senior Specialist , Event Registration & Technology, is a key member of SHRM's Event… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... telecommunications, life safety, automation and controls, audio visual, and IT systems. MC Dean is headquartered in Tysons, Virginia,...+ Sets up alarms for optimal efficiency and response. ** Service :** + Responds to service calls by… more
- SAIC (Washington, DC)
- … Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging ... **Description** SAIC is looking for outstanding IT candidates to join our Defense & Civilian...processes and documentation to improve the ability of the service desk to detect and resolve problems.… more
- Marriott (Forest Heights, MD)
- …that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the ... the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience....and always ask themselves how they can improve the service experience. If this sounds like you, we invite… more
- DarkStar Intelligence LLC (Quantico, VA)
- …DarkStar Intelligence is actively seeking an Information Technology / Audio Visual ( IT /AV) Support Specialist to provide technical and operational support within ... INFORMATION TECHNOLOGY ( IT ) / AUDIO VISUAL (AV) SUPPORT Location: Quantico,...regulatory guidance. + Follow government-established procedures for submitting Help Desk tickets and tracking issues to resolution. + Act… more
- Leidos (Lorton, VA)
- …efforts to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and the IT Asset Management (ITAM) ... Seeking an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable… more