- NuAxis Innovations (Washington, DC)
- …support channels (email, phone, walk-up counter, etc.). + Leadership & Team Development + Lead , coach, and mentor Service Desk staff; provide daily, weekly, ... Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to Tier I and Tier II… more
- Red River (Washington, DC)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... leads and develop pipeline + Live and breathe Outreach for lead and opportunity management **Minimum Education/Certification/Experience Requirements:** + Entry Level… more
- Commvault (Washington, DC)
- …and customer satisfaction on a long-term multi-quarter basis. This individual may lead a cross-functional sales team and is responsible for creating sales campaigns ... leadership. + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account performance objectives… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- CAI (Washington, DC)
- Service Desk Analyst **Req number:** R6631...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll ... in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests from associates… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- Amazon (Arlington, VA)
- …using Amazon Leo's satellite network. We have an immediate opening for a Deal Desk Specialist to support the ALG team focusing on government customers around the ... ALG deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities. 10037...government opportunities. 10037 Key job responsibilities As the Deal Desk Specialist, ALG you will work with the ALG… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- Epsilon, Inc (Alexandria, VA)
- …shared during your recruiter conversation. **Responsibilities** **An average day:** As Technical Lead , you will serve as the primary technical resource and liaison ... required including, troubleshooting, producing automated reports, mentoring employees, and taking the lead on special projects assigned by the government. + Act as a… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a wonderful opportunity for you! As the Engineer Lead (Electromagnetic Compatibility), you will be on a dynamic...Navy program execution. + Active-Duty Experience in the submarine service . + Recent experience in Team Submarine. Take this… more
- CBRE (Washington, DC)
- Lead Day Porter Job ID 246947 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management Location(s) Washington, ... States of America **About The Role:** As a CBRE Lead Day Porter, you will perform basic maintenance tasks....Experience function. They are responsible for providing extraordinary customer service to the clients and visitors of a designated… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist in directing and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group.… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... ITSM best practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions… more
