- NuAxis Innovations (Washington, DC)
- **Help Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... We are currently seeking a talented and motivated Help Desk Manager to join our team supporting... oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...support, and projector support and installation, site and station manager kiosk support + Perform endpoint device imaging +… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …leadership and ensuring alignment with mission objectives. - Collaborate closely with Service Desk , Engineering, and Operations teams to ensure seamless ... are preferred, but it's not required.** 5 days a week onsite Service Delivery Manager will oversee the delivery of IT services to customers, ensuring adherence… more
- Commvault (Washington, DC)
- …leadership. + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account performance objectives ... expectations. + Manage a matrixed sales team; liaison with clients, Deal Desk , inside sales, partners, channels, sales engineers, professional services, finance and… more
- Amentum (Washington, DC)
- Service Desk Manager Amentum is a leading provider of enduring support for the essential missions of the US government, its allied partners and international ... seven continents and is headquartered in Chantilly, VA Amentum is seeking a Service Desk Manager for a large-scale contract operated in the Washington, DC… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- System One (Arlington, VA)
- … to include incident, request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager , and workflow. + Ensure ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...+ ITIL v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years… more
- TekSynap (Washington, DC)
- …Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation ... background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking… more
- General Dynamics Information Technology (Washington, DC)
- …developing technical support staff to ensure high-quality service delivery. The manager will drive continuous improvement in help desk operations, streamline ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... other hotel departments. Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... Customer Technical Support Specialist (Help Desk ) - (756) Share this job as a...using tools such asBMC RemedyorServiceNow. + Document all incidents, service requests, and problem resolutions accurately within the help… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Washington, DC)
- …IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience)...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective...staff, resolve escalated issues, and develop strategies to improve service delivery and user satisfaction. CGI Federal is growing… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Koniag Government Services (Washington, DC)
- …Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This ... System Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the current print server and manage configuration changes as required… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
