- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- Dentons US LLP (Washington, DC)
- Senior Enterprise Database Administrator Chicago, IL, USDallas, TX,...Assist with end user issues and service desk tickets where Level 3 support is ... Louis, MO, USKansas City, MO, US Oct 18, 2025 ** Senior Enterprise Database Administrator** Dentons US LLP is currently...the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …**- Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base** **- Break/Fix support ... deskside support staff will also provide technical support to the senior management offices and...service requests must be achieved. This "white glove" service may sometimes require after-hours support to… more
- Commvault (Washington, DC)
- …with customer/prospect leadership. + Coordinate the involvement of company personnel, including support , service , and management resources, in order to meet ... expectations. + Manage a matrixed sales team; liaison with clients, Deal Desk , inside sales, partners, channels, sales engineers, professional services, finance and… more
- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- Amentum (Washington, DC)
- **Amentum is seeking** **Sr. Service Desk Support Specialist** **to join our te am in Washington, DC. Our mission provides enterprise cloud services to one ... technical problems * Ensure that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... position provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in ... the Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- General Dynamics Information Technology (Washington, DC)
- …Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support ...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- NBC Universal (Washington, DC)
- …mobile). In this position, you will work directly with the Washington Assignment Desk Managers, producers, senior producers, and correspondents. The Assignment ... of Assignment Desk Editor and collaborate with assignment editors, producers, senior producers, and correspondents to help pitch, write and produce news content… more
- Chenega Corporation (Arlington, VA)
- …needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- NBC Universal (Washington, DC)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... The NBC News Washington Bureau is seeking an Assignment Desk Editor to collaborate with the Washington, DC News...in high pressure situations and multitask. + Collaborate with Senior Managers of all platforms on planning and execution… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Amentum (Fort Belvoir, VA)
- …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
- EPS Corporation (Dahlgren, VA)
- …+ Six (6) yearsof professional experience in Industry, Federal, or DoD Help Desk Support . + Hands-on experience withBMC Remedy,ServiceNow, or similar help ... Senior Customer Technical Support Specialist -...have a strong background in Federal or DoD help desk environments and a proven track record of delivering… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- CACI International (Springfield, VA)
- Senior End User Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment,… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
