- ASM Research, An Accenture Federal Services Company (Denver, CO)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- State of Colorado (Denver, CO)
- …the basic processes underlying the Trails background screening procedures + Provide quality customer service by prioritizing emergency or non-standard requests ... providing customer and personal services. This includes customer needs assessment, meeting quality standards for...effective written and oral communication skills. Highly Desired + Bilingual , able to fluently speak and write in Spanish… more