- AbbVie (North Chicago, IL)
- …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... instrumental in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services… more
- Aeris Communications (Chicago, IL)
- …of ITIL best practices, you will oversee the strategy, implementation, and execution of Incident Management , Problem Management , and Change Management ... (SLAs) to measure and improve the effectiveness of Service Management processes. Incident Management +...response plans, escalation procedures, and communication protocols. + Lead major incident reviews to identify root causes,… more
- Knowles Precision Devices (Itasca, IL)
- …+ Manage the company's Security Operations Center (SOC). Threat Intelligence & Incident Management : + Monitor emerging cyber threats and vulnerabilities specific ... major incidents. + Develop and maintain the organization's incident response and disaster recovery plans. + Lead the...(eg, CMMC, ITAR). + Experience with security architecture, risk management , vulnerability management , and incident … more
- Bank of America (Chicago, IL)
- …specialists to deliver a robust, scalable platform. + Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure ... log management , etc.). + Strong understanding of SOC workflows, incident response, and security automation best practices. + Python development experience… more
- Ensono (Chicago, IL)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Ensono (Chicago, IL)
- …to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Good interpersonal, verbal and written communication ... and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, and other z/OS supporting...for this Role + Participate in On-call Schedule. + Incident / Problem resolution **z/OS & Tools your main… more
- Deloitte (Chicago, IL)
- …recommendations to federal staff responsible for Enterprise Issue Resolution and Incident Response. + Manage issue and change management processes, tier ... experienced Project Manager to join our team, focusing on Enterprise Issue Resolution and Incident Response. The...ideal candidate must have a strong background in project management within the federal government and the Oracle/ Cerner… more
- Huntington National Bank (Chicago, IL)
- …for Huntington's Enterprise Network organization. Detailed Description: + Lead Major Incident Support efforts, coordinating with cross-functional teams to ... Tier-1 and Tier-2 support teams, conduct post-mortem/Root Cause Analysis (RCA) on major incidents to identify underlying causes and implement corrective actions. +… more
- Ensono (Chicago, IL)
- …Ability to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Very good communication abilities. + Ability ... of z/OS components and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, etc. **Key Areas of Focus for this… more
- United Airlines (Chicago, IL)
- …analysis of vital business applications, ensuring their availability, and contributing to major incident resolution and root cause analysis. You hold ... for devising the strategy, as well as the assessment, deployment, and management of IT operations tools and methodologies. Your leadership role involves steering… more
- Levi, Ray & Shoup, Inc. (Chicago, IL)
- …its various modules such as ITAM, ITOM, ITSM, IH, SPM, CMDB, SAM, HAM, Incident , Demand, Request, and Change. + Provide ServiceNow end user support. Responsible for ... Maintain currency with operating system and support software, plan and implement major software upgrades to the ServiceNow application. + Ensure change management… more
- WESCO (Chicago, IL)
- …of space, power, cooling, and patch panel port availability + Understand and follow incident and change management processes + Submit regular reports on move, ... issues; collect and analyze ipmi-sel data and vendor-specific platform management logs + Diagnose server and storage equipment connectivity...CCNA and CCNP preferred + 2 years in an enterprise Data Center environment with strong knowledge of data… more