- Early Warning Services LLC (Chicago, IL)
- …environment. Responsibilities also include providing leadership and mentoring to junior analysts in the technical aspects of their assignments. This position will ... project activities Prepare and present technical information in appropriate form to management as well as to technical colleagues Support the company's commitment to… more
- Walgreens (Deerfield, IL)
- …for customers, patients, team members and communities. **Job ID:** 1702137BR **Title:** Supervisor Workforce Management Analysts (Remote) **Company ... the management and optimization of the Genesys Workforce Management (WFM) systems, including skill adjustments... Supervisor experience + Strong knowledge of Genesys Workforce Management and Genesys Pulse tools. +… more
- Abbott (Abbott Park, IL)
- …executives, and scientists. **The Opportunity** We are seeking a **Finance Supervisor ** to join our Corporate Business & Technology Services (BTS) organization ... across financial operations. + Lead and mentor two financial analysts , fostering a collaborative and growth-oriented team environment. **Required Qualifications**… more
- RxBenefits (Chicago, IL)
- …ongoing engagement to keep staff motivated and optimize performance + Support Workforce Management (WFM) activities to ensure agent competency and training ... Excellence Team Lead will lead a team of Quality Analysts focused on improving the quality of customer interactions...user friendly + Identify knowledge gaps and work with management and training to resolve + Develop and perform… more
- RxBenefits (Chicago, IL)
- …evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to ... center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and… more
