- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... in CONUS and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to… more
- Koniag Government Services (Chantilly, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Technical IT Support Specialist ** **Pay Type** **Salary** ... Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a remote… more
- GovCIO (Washington, DC)
- …integrity across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional ... **Overview** GovCIO is currently hiring a **SME** ** IT Asset Specialist ** (ServiceNow) to support...records + **Collaboration & Customer Support** + Work with service desk and IT support… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure...tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation builds, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …two years' experience + 3+ years of relevant work experience **Skills:** + IT Service Desk , Customer Support Operations **Compensation Ranges** Compensation ... IT support email address. + Deliver in person desk -side IT assistance as needed to customers...request facilitator and liaison for outside sites and associated service providers ensuring that outside customers receive the services… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... IT Support Specialists provide mid-level analysis and technical support...formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk + Attempt First Call… more
- US Courts (Washington, DC)
- …and Service Delivery: Monitor and support day-to-day operations of IT equipment, cloud services, and hybrid infrastructure systems. Provide technical advice and ... help desk operations through modern ticketing systems, responding to service requests via multiple channels. Support mobile computing devices through enterprise… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- Leidos (Fort Belvoir, VA)
- …OCONUS locations. In this role, the successful candidate will provide comprehensive IT Service Desk support, including installing, operating, maintaining, ... VA** ,to support a large, high-profile DOD contract. As a key member of the Service Desk team, you will provide critical IT support that enables the agency's… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, MC Dean delivers resilient,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has the right opportunity for you! As theSubmarine Logistic Technical Data (LTD) Specialist , you will provide programmatic support to one of our NAVSEA customers in… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... software, and IT assets. + Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. + Perform routine… more
- House of Representatives (Washington, DC)
- …related to SAA programs. Submits and tracks office service requests (eg, IT , maintenance, furniture). Provides general front desk and phone coverage, greets ... of security services, quick and accurate payments, and de-conflict issues. Facilitate service calls and order fulfillment for Member and/or District Offices. Assists… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more
- CACI International (Chantilly, VA)
- …lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ability to work ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist… more
- Leidos (Lorton, VA)
- …efforts to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and the IT Asset Management (ITAM) ... Seeking an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable… more