- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support… more
- Steampunk (Mclean, VA)
- …policies and procedures **Qualifications** **Required:** + Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/7194/ associate -service- desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- Cognizant (Washington, DC)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Support Services to federal customers. TheMid-level Help Desk Support Technician provides support ...be able to perform each essential duty satisfactorily.) + Associate degree or bachelor's degree (preferred) from an accredited… more
- Koniag Government Services (Washington, DC)
- …Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain a SCI ... to support **KMS** and our government customer in Washington, DC....a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II… more
- BAE Systems (Washington, DC)
- …for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support through the Enterprise ... equivalent experience) + 8 years of experience in IT support , help desk , or service desk...and basic scripting for automation of routine tasks + Associate 's degree or higher in a technical field if… more
- CAI (Washington, DC)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... technical escalation point for end-user support . This role is responsible for resolving highly complex issues across multiple systems, mentoring junior staff,… more
- NuAxis Innovations (Falls Church, VA)
- …a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) ... network teams to resolve cross-functional issues. **Minimum Qualifications** . Associate 's degree in IT or related field, or equivalent.... 2+ years of hands-on experience in a help desk or desktop support environment. . Strong… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to help contribute to our success. Come… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll ... and support system management. + Familiarity with **Jira Service Desk ** for ticket tracking, workflow management, or administrative configuration. + Experience… more
- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Koniag Government Services (Chantilly, VA)
- …& Duties may include, but are not limited to:** + Deliver quality help desk support services to a customer base of about 2,000 geographically dispersed ... a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our...duties as assigned **Education, Experience & Skills:** + Bachelor's, Associate 's degree or experience in computer science, information technology,… more
- NVR (Reston, VA)
- …Bachelor's degree Information Technology or a related field. + Experience with a Help Desk technical support team. + Hardware experience with Dell and Lenovo. + ... Help Desk Technician Job Category Information Technology Market Location...team. In this hybrid role, you will provide technical support for hardware and software issues, working both independently… more
- Capital One (Mclean, VA)
- …needs help to support this high growth business. As a Principal Associate , you will apply your drafting, negotiation, and transaction management skills to a ... Principal Associate Counsel - Capital One Software (Hybrid) Capital...to a Sales team and work with the Deal Desk to support individual Sales associates to… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented Associate IT Engineering Systems Support Analyst with to join our ... this role you will get to undertakes regular technical support assignments to install and setup Engineering Systems (ES)...requests from end users forwarded by the IS Service Desk . Refers complex issues, questions and problems to more… more
- H&R Block (La Plata, MD)
- …work, and play, our door is always open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to ... customer experiences What you'll bring to the team + Support the Multi-Unit Team Leader, serving as an onsite...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more