- HUB International (Austin, TX)
- …employee benefits, investment and wealth management products and services. **About HUB Retirement & Private Wealth (RPW):** We lead our communities with integrity, ... diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States.… more
- Concentrix (Austin, TX)
- …customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. + Resolve questions and service ... Job Title: Spanish/English Bilingual Licensed Insurance- Sales Agent , P&C (Remote) Job Description **Must have an active resident license to sell Property & Casualty… more
- Concentrix (Austin, TX)
- Job Title: Insurance Agent (Licensed Personal Lines, P&C) - Remote Job Description **Must have an active resident license to sell Property & Casualty insurance with ... resident license to sell P&C insurance with preferably NO Appointments The Insurance Agent (Licensed Personal Lines, P&C) - Remote works from home and engages with… more
- Kemper (Austin, TX)
- …stakeholders that delivers on our promises. **Role: Life Insurance Sales Agent ** **Employment Type:** Full-Time with Benefits **Work Arrangement:** Field Role ... customers to collect premiums, conduct sales of new policies, and address other service needs. For new unlicensed agents, your journey begins with a paid training… more
- Nordstrom (Austin, TX)
- …the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment ... support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and...as a shoe store in 1901. This heritage of service is the foundation we're building on as we… more
- DXC Technology (Austin, TX)
- …the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems ... for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. And,… more
- Concentrix (Austin, TX)
- …of Dynamics 365 Customer Service capabilities, including case routing, service -level agreements (SLAs), and agent productivity tools. + Accelerate Adoption ... models by aligning technology with business goals-whether through proactive service , omnichannel engagement, or agent enablement. **Required Qualifications**… more
- CAI (Austin, TX)
- …we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Agent , you will be responsible for providing end user support ... Service Desk Analyst **Req number:** R6624 **Employment type:**...medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also… more
- Humana (Austin, TX)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- Humana (Austin, TX)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- Realtor (Austin, TX)
- …Partner with stakeholders to identify pain points and opportunities to improve call agent efficiency, consumer vetting, and agent connections. + Optimize the ... leads. + Evaluate, test, and implement AI-powered voice and text solutions to enhance agent productivity and consumer engagement. + Analyze call data and agent … more
- Humana (Austin, TX)
- …Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have ... Will help drive the digital roadmap, representing the needs of the overall agent , member, or customer experience. Must be a self-starter who understands digital,… more
- Teradata (Austin, TX)
- …hardest problems in AI and enterprise software - from scalable multi- agent coordination and fine-tuned LLM applications, to real-time monitoring, drift detection, ... frameworks: TensorFlow, PyTorch, Scikit-learn + Hands-on experience with LLMs, agent frameworks (LangChain, AutoGPT, ReAct, etc.), and orchestration tools. +… more
- Humana (Austin, TX)
- …of autonomously managing and decomposing complex goals. We are seeking an expert in agent design, planning, and control to develop and evaluate agents that can set, ... Collaborate on memory, tool-use, and feedback-loop designs enabling multi-step, self-directed agent behavior + Develop evaluation frameworks for alignment with human… more
- HCA Healthcare (Austin, TX)
- …offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...+ Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships… more
- Humana (Austin, TX)
- …to integration playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive steering committee forums, ... HL7/FHIR understanding + Vendor negotiation and run-rate modeling + Service transition and operational readiness experience + Prosci/ADKAR change-management training… more
- Concentrix (Austin, TX)
- …as intelligent routing, voice and digital engagement, real-time analytics, and AI-powered agent assist. + You will identify resolutions to issues blocking go-live or ... help accelerate your customers' transformation journey-especially in modernizing customer service operations with D365 Contact Center. **Qualifications** **Required Qualifications**… more
- Humana (Austin, TX)
- …Generative AI Frameworks - LangChain, LangGraph, LangFuse, Agentic Frameworks, Google Agent Development Kit **Additional Information** As part of our hiring process ... or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following… more
- H&R Block (Austin, TX)
- …on making a meaningful impact in people's lives through expert guidance and compassionate service . It would be even better if you also had + Enrolled Agent ... + Keep up to date with tax laws, tools, and technology for accurate service . Pursue ongoing training to improve tax expertise, customer service , and tech… more
- Navient (Austin, TX)
- …financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from ... in building a unified, scalable infrastructure for customer engagement, lead management, and agent enablement. This is an ideal role for someone who thrives on… more