- CAI (Austin, TX)
- Service Desk Analyst **Req number:** R6631 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests from… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- TEKsystems (Austin, TX)
- Job Title: Service Desk Analyst Location: Austin, TX 78758 Schedule: Monday-Friday, 7:00 AM-3:30 PM (Hybrid: 3 days onsite, 2 days remote after 90 days) ... a fast-paced, enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer service and technical… more
- TEKsystems (Austin, TX)
- …Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst . Team is currently growing in size due to higher ... call volume and incoming tickets. Responsibilities include, but are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP, etc.) + Troubleshoot in a multi-user environment + Troubleshoot PC's, printers, etc. + Support Windows… more
- Evolent (Austin, TX)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Public Consulting Group (Austin, TX)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Centene Corporation (Austin, TX)
- …(UAT) + Monitors and review levels of IT services specified in the service -level agreements (SLAs) with the business + Research, reviews, and analyzes the ... references for users by writing and maintaining user documentation; provide help desk support; train users + Prepares technical reports by collecting, analyzing, and… more
- AccentCare, Inc. (Austin, TX)
- …Directory, EntraID + Intune Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single Sign on concepts + MDM ... by both technical teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues… more