- US Bank (Charlotte, NC)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a difficult ... you excel at-all from Day One. **Job Description** The Tier 3 team is focused on improving...a resource to provide a broad range of advanced technical support to the customer success team… more
- US Bank (Charlotte, NC)
- …troubleshooting support to merchants by responding to inquiries regarding the technical support of Merchant Credit Card processing devices as well as ... appropriate, within established limits. As this role provides 2nd tier advanced hardware troubleshooting support for merchant...and tablets) or credit card processing terminals.** **Schedule** : 3 :00 PM - 1:30 AM MST, Friday - Monday… more
- Optiv (Charlotte, NC)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- SMBC (Charlotte, NC)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... for EUC tools across business functions and using the 3 lines of defense model for internal control. The...EUC Governance Program partners with business functions to provide support in the compliance with established RMDAD policies, procedures… more
- Truist (Charlotte, NC)
- …which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2. Collaborate ... with Product Manager to maintain user documentation. 3 . Interpret and analyze data to identify improvements and...as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,… more
- SMBC (Charlotte, NC)
- …SPECIFICATIONS:** + Experience: Minimum 3 years in data operations, support engineering, or analytics platform administration. + Technical Skills: ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...Finance and Leasing Co., Ltd. **JOB SUMMARY:** The Data Support Engineer ensures the reliability, performance, and integrity of… more
- The Walt Disney Company (Charlotte, NC)
- …and events they carry - matter to millions of people globally. ** 3 . Innovation:** We develop and implement groundbreaking products and techniques that shape ... industry norms, and solve complex and distinctive technical problems. **Content Platforms & Operations** Content Platforms &...where incidents are escalated from a shared operations team ( tier 1) to the Media Engineer II's ( tier… more
- SMBC (Charlotte, NC)
- …and validation of user interfaces and functional/non-functional requirements. + Provide general technical support for Oracle Fusion Cloud EPM system and user ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...is seeking an Oracle Fusion Cloud EPM (EPM) functional support to help implementing key initiatives on the Oracle… more
- SMBC (Charlotte, NC)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... Mitsui Finance and Leasing Co., Ltd. **Role Description** Seeking Coupa Functional Lead support to help with key initiatives on the Coupa platform due to rapid… more
- Coinbase (Charlotte, NC)
- …you:* * 3 + years of relevant experience in a high-stakes operational, technical support , or client-facing role within crypto, fintech, or capital markets. * ... contact for clients on all operational issues, providing responsive Tier 1 support and owning the full...and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. *… more
- Optiv (Charlotte, NC)
- …+ Coordinate candidate sourcing, and interviewing + Onboarding of subcontractors + Provide Tier 1 (basic) escalation support . + Able to provide supervisory ... of Resource Management Best Practices, Project Requirements, Employee Skillsets to Support and Deliver Optiv Solutions, Cost / Gross Profit (Rate cards,… more
- SMBC (Charlotte, NC)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... security. + Data Engineering: Develop efficient and scalable data pipelines to support AI/ML data requirements. + GenAI Solution Development: Build and maintain… more
- Deloitte (Charlotte, NC)
- …team, you will be responsible for implementing, configuring, and operating the Epic ODB tier to support analytics and reporting platforms with a focus on ... and security to manage environments, plan cutovers, and resolve incidents. + Support cloud adoption for analytics workloads (eg, AWS for Oracle/SQL Server on… more
- Pike Corporation (Fort Mill, SC)
- …Summary: The Service Desk Manager will be responsible for level one technical support personnel in providing top tier customer service over the phones, in ... of experience in a large corporate environment preferred. + 3 + years of managing support teams, policies,...environment preferred. + 3 + years of managing support teams, policies, workflows, and processes. + Microsoft certification(s)… more
- WTW (Charlotte, NC)
- …by identifying growth opportunities, supporting marketing initiatives, and offering expert technical guidance. The ideal candidate brings at least 15 years of ... a dynamic opportunity to lead within a team of top- tier professionals-actuaries, brokers, analysts, and consultants-dedicated to delivering clarity, innovation,… more
- Truist (Charlotte, NC)
- …2. 7 years of relevant experience or an equivalent combination of education and experience. 3 . Top tier law firm, Big 4 accounting firm or large publicly traded ... are executed in a tax-efficient manner. 6. Significant experience in drafting detailed technical memoranda to document and support company positions on complex… more
- CH Robinson (Charlotte, NC)
- …or service and its dependencies in production . Develop and maintain thorough technical documentation for features . Write code using secure programming patterns and ... years of experience developing and implementing commercial software . 3 + years of experience creating applications and features in...is the foundation of our business, and our benefits support your financial, family and personal goals. We provide… more
- SMBC (Charlotte, NC)
- …in disaster recovery planning, patch management, and system upgrades. * Provide technical guidance and support to cross-functional teams. **Qualifications and ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services,… more
- SMBC (Charlotte, NC)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... Co., Ltd. **Role Description** We are seeking a highly skilled and experienced Technical Portfolio Manager / Release Train Engineer (RTE) to build, lead and… more