- Robert Half Office Team (Camp Hill, PA)
- …+ Reliable, detail-oriented, and able to multitask under pressure + Previous customer service or call center experience is a plus - but not required! We'll train ... delivering top-notch customer service? Join our growing team in Camp Hill, where every call is an opportunity to make someone's day a little better! What You'll Do… more
- Sallie Mae (Newark, DE)
- …deployed across our website, partner and marketing collateral, application, servicing and the call center agent experiences + Prepare & deliver Business ... all phases of the application and employment process. To request an accommodation please call ### and choose option 9. All information you provide will be kept… more
- Datavant (Harrisburg, PA)
- …+ Other duties as assigned **What you will bring to the table:** + 1 year of Call Center experience, outbound call and/or sales call experience strongly ... in a way that suits their needs. The Outreach Agent is responsible for making outbound phone calls to...+ Contact assigned medical providers by phone + Use call scripts to encourage medical providers to send in… more
- Sedgwick (Harrisburg, PA)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Navient (Harrisburg, PA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Kyndryl (Harrisburg, PA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- UPMC (Harrisburg, PA)
- …+ OR 2 years in a transfer center + OR 2 years in an emergency call center + OR 4 years in a healthcare business setting. + Formal medical training ... We are a transfer center , and capacity management team for all of...direct admission process. + Meet departmental benchmarks related to call handling, agent performance, and bed placement… more
- WellSpan Health (Lebanon, PA)
- …procedures and basic portable exams if applicable to the location of outpatient center . + Schedules cases to coordinate with other patient examinations. + Positions ... outstanding service to all customers; fosters teamwork, is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will… more
- Cardinal Health (Harrisburg, PA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- WellSpan Health (Lebanon, PA)
- …outstanding service to all customers; fosters teamwork; is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will ... take call to meet the...WellSpan Good Samaritan Hospital features an award-winning cardiac and vascular center , a certified Primary Stroke Center , and a… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Coinbase (Harrisburg, PA)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer… more