- Insight Global (Harrisburg, PA)
- Job Description Insight Global is seeking a Help Desk Analysts to support one of their large government clients. This individual will be assisting with fielding ... The ideal candidate will have at least one year of experience with help desk support and has experience working within ServiceNow. This role will be fully… more
- Robert Half Technology (Harrisburg, PA)
- …talent to our growing team. Responsibilities Acts as initial contact person for IT Help Desk inquiries Log support calls and emails into Track it; Prioritizes ... skills, detail oriented Requirements Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the World, People Do.(R) Robert… more
- Insight Global (Belcamp, MD)
- Job Description The Desktop Support Analyst is responsible for resolving all tier-2 support incidents and requests, including those impacting or involving end-users. ... The Analyst 's primary responsibility is to follow best practices to...solutions that support the company's growing environments. Additionally, the Analyst must be able to manage the complex software… more
- NTT America, Inc. (Harrisburg, PA)
- …scheduled reports. **KNOWLEDGE & ATTRIBUTES** + Proven experience as data analyst , administrative tactician or similar experience with health and safety data ... + **Sitting:** The role primarily involves working at a desk , so the candidate should be able to sit...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Textron (Hunt Valley, MD)
- **Sr\. Import Traffic Analyst ** **Description** **How We Care** At Textron Systems is part of Textron, a $14 billion, multi\-industry company employing 35,000 ... plans for resolution of problematic issues in coordination with local leadership, company desk procedures, and provide guidance on how to avoid similar situations in… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... for a committed IT professional to become part of our team as an IT Analyst III supporting the Army Test and Evaluation Command (ATEC) at the Aberdeen Proving Ground… more
- Public Consulting Group (Harrisburg, PA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Compass Group, North America (Exton, PA)
- …We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's ... with other teams as is required + Monitors support desk tickets and resolve and respond to requests in...experience a plus) + Proficiency in Microsoft Office, Support Desk and Database systems + Strong customer service focus,… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more