- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Koniag Government Services (Washington, DC)
- …company **,** is seeking a Mid - Level Audio and Video Technician - Help Desk with a Secret clearance to support **EHS** and our government customer ... is possible after the probation period** ) mid - level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT… more
- General Dynamics Information Technology (Annapolis, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into… more
- Smith Bucklin Corp (Washington, DC)
- …printing and Internet access problems. + Duties include answering the Help Desk phone, recording the call, providing first level corrective action and ... Help Desk Associate Information Technology Washington,...you are just beginning your career or are a mid - or senior- level professional, working at Smithbucklin… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...repair part(s) and provide a suggested source to the MID management team for their purchase. + Image all… more
- BAE Systems (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... troubleshooting and maintenance of IT systems Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...awards. Other incentives may be available based on position level and/or job specifics. ** Mid - Level … more
- Sedgwick (Alexandria, VA)
- …Best-in-State Employer Auto Desk Adjuster **PRIMARY PURPOSE** **:** To analyze mid - and higher- level general auto claims to determine scope of damages; ... of claims and negotiate settlements. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Manages mid - level and higher- level auto commercial and personal lines… more
- Serco (Washington, DC)
- …help the Navy and Marine Corps, Serco has a great opportunity for you! As a mid - level Logistics Analyst, you will be on a team that is evaluating and managing ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/66251/ mid - level -logistics-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems. + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Optimizes ... troubleshoots, maintains integrity and configures network components. + Provides Tier 2 ( Help Desk ) problem identification, diagnosis and resolution of problems.… more
- Belay Technologies (Laurel, MD)
- …highly visible team environment of system administrators, software developers and a help desk . Identify opportunities to upgrade or modify sustainment systems. ... Proactively implement necessary changes for operational effectiveness and responsiveness. Conduct requirements analysis for ongoing and upcoming software projects. Undertake software development tasks, including design and coding. Integrate new components into… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and work instructions used by the Malware, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. Requirements TS/SCI with poly ... required + High School Diploma/GED and 19 years of related experience + Bachelor of Science may be substituted for 5 years of experience + Direct experience in the implementation, administration, and configuration of Trellix ePO in a global enterprise… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. * After hours on-call required Requirements TS/SCI with ... poly required + High School/GED and 19 years of experience + A Bachelor of Science may substitute for 5 years of experience + Experience managing user authentication within Splunk including RBAC/ABAC + Strong organizational, communication, and collaboration… more
- Lockheed Martin (Annapolis Junction, MD)
- …Experience with enhanced workflows \- DevSecOps and Automation of CI/CD pipeline \- Help Desk and 24X7 system call\-in and on\-call support/maintenance \- This ... place of new development, and requirements analysis and synthesis from system level to individual software components\. \- Agile development and delivery of software… more
- Serco (Crystal City, VA)
- …and effectiveness. + Participate in special studies. + May provide leadership for lower- level employees and other colleagues at the JPO and in industry. + Provide ... and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures. + To travel up to 10%… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Leidos (Washington, DC)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... be a wise investment in your career and in yourself. Leidos is seeking a Mid - level Desktop Support Technician to support a government site in Washington DC as… more
- Stantec (Washington, DC)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... most complex projects. Stantec is working with multiple utilities in the Mid -Atlantic area to develop innovative, sustainable, and efficient solutions to their… more
- Internal Revenue Service (Washington, DC)
- …Some examples of these systems and programs are: centralized employee problem help desk or reporting center (ie, KISAM/OSGetServices), automated financial system ... reports. Examples of these systems and programs are centralized employee problem help desk or reporting center (ie, KISAM/OSGetServices), automated financial… more