- Koniag Government Services (Arlington, VA)
- …certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This job operates in ... Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance...ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities**...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...for solving user problems requiring an advanced level of technician support + Serve as the technical resource and… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ...dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your… more
- Koniag Government Services (Silver Spring, MD)
- …**Arlluk Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government ... for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays.… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Ankura (Washington, DC)
- …risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of ... all Ankura end users. The Service Desk Technician will provide technical support and leadership to Tier 1 team members. + End user computer hardware and… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... connectivity problems remotely in a call center or walkup desk ; + You will create, maintain, and modify user...degree or at least 4+ years of recent Enterprise Tier 2 IT related work experience + Must have… more
- TEKsystems (Fort Belvoir, VA)
- …Security+/8570 compliant certification and TS/SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop Top Skills ... as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier...Details: Help desk ,Service desk ,Windows,desktop Additional Skills & Qualifications: Must… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer applications and ... Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to...Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- SAIC (Washington, DC)
- …an exciting and challenging career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join...issues that exceed Tier 1 level support. + The candidate must provide… more
- General Dynamics Information Technology (Washington, DC)
- …of requests + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a ... **Public Trust/Other Required:** BI Full 6C (T4) **Job Family:** Help Desk **Skills:** Customer Service,Microsoft Office,Remote Desktops,Technical… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …Provides support for implementation, troubleshooting and maintenance of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and ... resolution of problems + Analyzes hardware specifications and system/subsystem requirements to conceive and document a practical design for hardware components to include servers, network devices, transmission media, storage devices, user interface devices,… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician /Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- CACI International (Annapolis Junction, MD)
- …experience applying STE/STN compliance requirements to servers and network devices. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and...to Have:** + Any Networking Certification + Cisco Certified Technician Routing and Switching (CCT Routing and Switching) certification… more