- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Prime Therapeutics (Lansing, MI)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- Evolent (Lansing, MI)
- …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Intermountain Health (Lansing, MI)
- …procedures and policies with an overall goal of account resolution. + Contact insurance companies to obtain information necessary for invoice or account resolution ... maintaining work queues. + Responsible for meeting or exceeding productivity and quality goals. **Skills** + Billing + Documentations + Communication + Customer… more
- Cardinal Health (Lansing, MI)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …one on one sixty minute treatment sessions in order to provide quality rehabilitation services to our valued clients. OTs communicate with appropriate stakeholders ... + Certified Driving Instructor (CDI) + Certification as a Brain Injury Specialist (within 6 months from eligibility) + Certification as a Driver Rehabilitation… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …support for client-centered services. Your work will be central to enhancing the quality of life for each client, ensuring that care is tailored, impactful, and ... + Employee Assistance Program + Employer-sponsored Certified Brain Injury Specialist (CBIS) education and credentialing + Employer provided liability coverage… more
- Evolent (Lansing, MI)
- …You'll Be Doing:** **Senior Architect Healthcare Integration - EMR/FHIR Specialist ** **What You'll Be Doing** **Drive Healthcare Transformation Through Technology** ... and system architecture that support clinical evidence alignment and quality improvement initiatives + Lead API design and development...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Evolent (Lansing, MI)
- …Join our Utilization Management team as a Field Medical Director, Cardiovascular Specialist and use your expertise in interventional cardiology to help ensure the ... as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Ensures documentation of all communications… more
- Noblis (Lansing, MI)
- …to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation, ... logistics, and life-cycle savings. Noblis MSD is seeking an experienced Provisioning Specialist to lead a team of provisioners providing logistics support to our… more
- Morley (Lansing, MI)
- …and health care provider questions about benefits, insurance eligibility, payments, quality -care issues and complex inquiries + Relay detailed information to ... Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist : careers.morleycompanies.com | chat hours: 8 am - 5...or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any… more
- Trinity Health (Howell, MI)
- …and Supply Room Clerk when necessary. + Responds as Department Lead Representative and contact person for customers and other Health Center personnel. + Makes ... as: + Investigate + Follow-up + Resolve issues + Contact necessary persons + Give feedback to SDL +...assist in their achievement of department goals. + Completes Quality Assurance Inspections for customer satisfaction and employee satisfaction.… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... Writes, tests, and develops complex computer programs. Considered a technical specialist in one or many development languages. **Job Responsibilities** + Designs,… more
- Verint Systems, Inc. (Lansing, MI)
- …in accordance with federal and local regulations **Preferred Requirements:** + Contact Center knowledge/expertise. + Software systems implementation experience. ... executive level client relationships. + Designing and developing very high quality and distinctive business solutions. + Evaluating customer's business needs, thus… more
- GovCIO (Lansing, MI)
- …proposal. The Desktop Systems Engineer 3 performs as a technical specialist and diagnostician responsible for troubleshooting, problem solving, and maintaining ... systems administration, and data integrity and recovery. Broad direct contact and work with users of all levels, IT...and work with users of all levels, IT Service Center staff, network and other technical staff requires excellent… more