- CAI (Lansing, MI)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- PSI Services (Lansing, MI)
- …School Diploma or equivalent required + One year of experience in a Customer Service / Technical Support role highly preferred + Ability to work ... **Description** **Title:** Technical Support Specialist **Location:** Remote-US **Salary:**...+ Exceptional interpersonal skills and client-oriented approach. + Provide customer support with friendliness and patience +… more
- State of Michigan (Lansing, MI)
- …and/or safety outcomes for youth. 15 How many years of experience do you have in technical support and customer service ? + None + Less than 1 year + 1 to ... than 5 years 16 Describe your experience in technical support and customer service . Required Question Employer State of Michigan Department Education… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Meta (Lansing, MI)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Fujifilm (Lansing, MI)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Fujifilm (Lansing, MI)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates + Provide 2nd line support ... assigned by manager + Host routine conference calls with Customer Support technicians on topics related to...current Graphic Arts technology and trends in industry + Technical support and/or field service … more
- Fujifilm (Lansing, MI)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Cardinal Health (Lansing, MI)
- … Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales ... **Schedule: 11:30am - 8:00pm EST** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for… more
- Concentrix (Lansing, MI)
- …with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and ... inbound/outbound calls and/or via the web. This position provides customer service support and resolution...home, you will: + Provide inbound customer support . + Help customers resolve technical issues.… more
- Highmark Health (Lansing, MI)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Concentrix (Lansing, MI)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Cardinal Health (Lansing, MI)
- …change to ensure continuous improvement in system stability and performance. + Provide technical guidance to managed service partners. Participate in code and ... technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative… more
- CVS Health (Lansing, MI)
- …asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members. + Provide the ... information and available services created to enhance the overall customer service experience with the company (ie,...with colleagues and co-workers to deliver a world class customer experience. + Serves as SME providing technical… more
- Evolent (Lansing, MI)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... by providing exceptional support to our valued customers, fostering a sense of...contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working… more
- Vontier (Lansing, MI)
- ** Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is ... as if they were working in a physical company office). **Monday-Friday (No Weekends)** Customer Service is the critical link to strong communications between the… more
- Morley (Lansing, MI)
- …reimbursement from Morley) + Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, ... technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and...support and resources including access to the latest technical data and repair strategies, with guidance from fellow… more
- PSI Services (Lansing, MI)
- …are met accurately and timely. Provide leadership, coaching, and mentoring for staff. + ** Customer Service :** Deliver excellent customer service to ... **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually...the success of projects by managing costs, schedules, quality, customer satisfaction, and evaluating outcomes. This is a permanent… more
- Lumen (Lansing, MI)
- …details and service attributes are appropriately and accurately documented to support customer success through their entire journey with Lumen. **The Main ... change requests where needed in support of service modification. + Work with customer and...Participate in marketing and networking events and activities with customer technical and business contacts. + Provide… more