- Inns of Aurora (Aurora, NY)
- …role of our Guest Services team is to provide excellent, caring customer service to every client at the Spa . Duties include checking guests in and out, ... describing and recommending treatments, giving tours of the Spa facility, maintaining and stocking the guest -facing...Ability to provide accurate and thorough information on the spa 's services , packages, promotions, and amenities. +… more
- Inns of Aurora (Aurora, NY)
- …the highest level of guest satisfaction in the spa . The Spa Attendant Supervisor maintains Inns of Aurora service and hospitality standards throughout ... . Dependability . Flexibility . Integrity . Judgment . Respect for others Spa Attendant Supervisor POSITION PURPOSE: Under the direct supervision of the Director of… more
- Inns of Aurora (Aurora, NY)
- …of the role of spa attendants is to assist the management and guest services team in cleaning, folding, replenishing, stocking, and organizing the entire ... spa space; support the service provider team...spa space; support the service provider team with treatment set up and attend...role is an intricate part of the high quality guest experience we offer and we value this position… more
- Inns of Aurora (Aurora, NY)
- …guidelines + Monitor that no ceramic or glass leaves the food area of the spa + + Execute high level coffee service including cappuccino and espresso drinks ... as necessary + Clean and sanitize thoroughly daily: dishes, dish station, guest spaces and all service areas + Remove trash and recycling daily + Understand WELL… more
- Inns of Aurora (Aurora, NY)
- …exceptional assistance, both in person and over the phone. From handling guest room reservations, Spa bookings, activities bookings and restaurant bookings ... to addressing any questions or concerns, their commitment to service is truly remarkable. Not only do they demonstrate exceptional skills in guest interactions,… more
- Inns of Aurora (Aurora, NY)
- …perfect stay" for each and every guest + Provide back-up support for guest services staff members, as needed. + Ability to manage multiple systems ... direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, Spa , and resort experience… more