- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a ... hours per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to … more
- Adams County Government (Brighton, CO)
- Sheriff's Office - IT Help Desk Technician (Intern) Print...week). Examples of Duties for Success * Filter Help Desk calls and provide basic support and ... (https://www.governmentjobs.com/careers/adams/jobs/newprint/3864577) Apply Sheriff's Office - IT Help Desk Technician (Intern) Salary $20.00 Hourly Location… more
- CAI (Cheyenne, WY)
- …Spanish speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- Cayuse Holdings (Cheyenne, WY)
- **Overview** The Service Desk Agent provides customer ...IT support . + Experience with ServiceNow IT Service Management System. + Customer ... and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- CompuCom (Cheyenne, WY)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- … to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP ... The ideal candidate will bring a history of successful IT support , particularly within a defense or...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Lincoln Financial (Cheyenne, WY)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, ... perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer… more
- Qualcomm (Boulder, CO)
- …and applications; perform root cause analysis and escalate when necessary. + Support IT security practices by applying updates, monitoring for vulnerabilities, ... approach to troubleshooting and problem-solving. **Key Responsibilities** + Manage and resolve support requests through a help desk ticketing system, ensuring… more
- CompuCom (Cheyenne, WY)
- …by agreed internal and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee ... performance of Level 1 & Level 2 services and support to clients while ensuring service levels... service profits/losses meet expectations. + Manage all service desk resources with responsibility for legal… more
- ZOLL Medical Corporation (Broomfield, CO)
- …Efficiently route technical issues to the appropriate internal teams (eg, R&D, SRE, Software Support ) using Jira Service Desk and Teams, with appropriate ... Support , Implementation) or other departments (eg, Product/R&D, SRE, IT App Hosting, Sales) as necessary, using Atlassian Jira... App Hosting, Sales) as necessary, using Atlassian Jira Service Desk for handoffs. + Collaborate with… more
- Fujifilm (Cheyenne, WY)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in ... but is not limited to: + Attending Sales and Service meetings when requested. + Works intimately with the...Server and Oracle. + Successful management of professional services support cases, IT projects and products, software… more
- Colorado State University (Fort Collins, CO)
- …Number202500708AP Position TypeAdmin Professional/ Research Professional Classification TitleTechnical/ Support II Number of Vacancies Work Hours/Week40 Proposed ... lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on… more
- Colorado State University (Fort Collins, CO)
- …lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on ... and global engagement. Our staff exemplify our values of customer first service , commitment to students and staff, integrity, respect and teamwork, inclusiveness and… more
- Colorado State University (Fort Collins, CO)
- …provide administration and direction of the Veterinary Teaching Hospital and provide a support facility for service to the general public and referring ... lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on… more
- SHI (Cheyenne, WY)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... to enhance personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global… more
- GovCIO (Cheyenne, WY)
- …policies. + Experience supporting and escalating issues acrossTier 1 and Tier 2 support models, including Service Desk and End-User Enablement. + ... the enterprise-wide Power BI environment, focusing onPower BI Service administration, Fabric platform oversight, user support ...work across theCenter of Excellence (COE), business units, and IT support .This position will be fully remote… more
- Colorado State University (Fort Collins, CO)
- …processing. + Creates job tools and resources for staff to encourage and support employee self- service + Monitors time worked and leave request entry/approval ... lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …(Desired) + Basic skills in configuring Cisco and Juniper network devices + Jira Service Desk Agent Benefits Overview UCAR affirms its commitment to employees ... established NETS and industry procedures and guidelines. + Assists in addressing UCAR IT and computing support requirements as assigned through a work request… more
- Colorado State University (Fort Collins, CO)
- …Number202500450AP Position TypeAdmin Professional/ Research Professional Classification TitleTechnical/ Support II Number of Vacancies Work Hours/Week40 Proposed ... lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on… more
- Public Consulting Group (Cheyenne, WY)
- …in support of PCG's northeast education consulting and technology service portfolio. The successful candidate will be responsible for managing the team, ... + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education...PCG's education services help school districts and state agencies support the instruction, operations and health services provided to… more